At a Glance
- Tasks: Join a dynamic team to provide essential administrative support in health services.
- Company: Betsi Cadwaladr University Health Board, committed to equality and diversity.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Welsh language skills are a plus; applications welcome in both Welsh and English.
- Why this job: Make a real difference in children's health while developing your skills.
- Qualifications: GCSE standard and previous clerical experience required; flexibility and communication skills are key.
The predicted salary is between 23970 - 25674 £ per year.
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY Betsi Cadwaladr University Health Board.
To be an effective member of a multidisciplinary Health Visiting Team and sleep clinic team that promote the health and wellbeing of children in a designated caseload. To provide and organise a comprehensive high level, efficient, accurate and prompt administrative service to the Health Visiting and sleep clinic team and assist in the smooth running of the service. The post holder deals with highly sensitive and confidential issues relating to the clients and their families.
As a member of the Administration Team, a flexible approach to the post is essential to enable prioritising the different workloads and duties. Excellent communication and interpersonal skills are required to carry out duties with tact, diplomacy and sensitivity. Make sound decisions and judgements using initiative and level of authority as agreed with Line Manager. Knowledge and understanding of the structure, policies, management and operational procedures within the Administration Office and for the Health Board as required, in dealing with internal and external enquiries in a competent and confident manner.
Main Duties- Undertake clerical and word processing duties.
- Send out information within specified time scale.
- Correct and accurate use of patient information using the patient administration systems.
- Maintain case notes in good condition.
- Book / rearrange meetings / appointments.
- Deal with enquiries either on the telephone or face to face.
- File reports / letters or relevant information following relevant protocols.
- Deal with incoming / outgoing mail and distribute accordingly.
- Undertake such miscellaneous clerical duties as necessary.
- Undergo any training relevant to the job role.
- Collect information in connection with Health Visiting/sleep clinic by ensuring up to date and accurate patient information is available.
- Adhere to all Health Board policies / procedures.
- Clear and accurate communication.
- Work flexibly to meet service demands.
- Plan, organise, prioritise and manage own workload.
- Responsible for ensuring safe use of equipment and resources in own work area and report any concerns appropriately.
- Use own initiative to recognise and deal appropriately with untoward situations and take appropriate remedial action to rectify mistakes.
- Educated to a GCSE standard.
- NVQ qualification in administration or demonstrable experience.
- Previous clerical / administration experience.
- Knowledge of confidentiality.
- Discrete and sensitive to the needs of others.
- Flexible approach to working.
- Willing to learn new skills – positive attitude.
- Basic keyboard skills.
- Able to use electronic information systems.
- Ability to work to strict deadlines and prioritise tasks with minimal supervision.
- Excellent communication skills with all stakeholders.
- Able to work in a busy office and deal with a number of different tasks.
- Ability to prioritise.
- IT qualification.
- Knowledge of NHS processes.
- Previous use of Oracle or similar system.
- Ability to travel.
- Welsh language.
Welsh language is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
The Betsi Cadwaladr University Health Board is committed to promoting equality and diversity, and is proud to welcome applicants under the “Disability Confident Employer” scheme.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Administration and Clerical for Health Visiting and Sleep Clinic INTERNAL in Conwy employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer that prioritises the health and wellbeing of its staff and the communities it serves. With a strong commitment to professional development, employees benefit from ongoing training opportunities and a supportive work culture that values flexibility and teamwork. Working in a dynamic environment dedicated to healthcare excellence, you will play a vital role in making a positive impact on the lives of children and families in your designated caseload.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration and Clerical for Health Visiting and Sleep Clinic INTERNAL in Conwy
✨Tip Number 1
Network like a pro! Reach out to colleagues and connections within Betsi Cadwaladr University Health Board. A friendly chat can sometimes lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Health Visiting Team and sleep clinic. Show us you’re not just another candidate; demonstrate your understanding of their work and how you can contribute.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or family to get comfortable discussing your experiences and skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Administration and Clerical for Health Visiting and Sleep Clinic INTERNAL in Conwy
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the specific requirements of the Administration and Clerical role. We want to see how you can contribute to our Health Visiting and Sleep Clinic teams!
Showcase Your Communication Skills:Since excellent communication is key for this role, don’t forget to demonstrate your interpersonal skills in your application. Use clear and concise language to show us you can handle sensitive information with tact and diplomacy.
Highlight Your Flexibility:This position requires a flexible approach, so be sure to mention any experiences where you've successfully managed multiple tasks or adapted to changing priorities. We love seeing candidates who can juggle responsibilities with ease!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on board with our fantastic team!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and qualifications required for the Administration and Clerical role in the Health Visiting and Sleep Clinic. This will help you tailor your answers to demonstrate how your skills and experience align with what they’re looking for.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples that highlight your interpersonal skills. Think of situations where you’ve effectively dealt with sensitive information or communicated with various stakeholders. Practising these scenarios can help you articulate your experiences confidently during the interview.
✨Demonstrate Flexibility and Initiative
The job requires a flexible approach to managing workloads. Be ready to discuss times when you’ve had to adapt quickly to changing priorities or take the initiative to solve problems. This shows that you can handle the dynamic nature of the role and are proactive in your work.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the work environment, and the challenges they face. This not only shows your interest in the position but also helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
