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- Tasks: Provide top-notch reception services and manage patient enquiries in a busy environment.
- Company: Join Betsi Cadwaladr University Health Board, North Wales' largest health organisation.
- Benefits: Be part of a diverse team with a focus on equality and professional growth.
- Other info: Flexible working with a committed team dedicated to patient care.
- Why this job: Make a real difference in patient care while using your Welsh language skills.
- Qualifications: Must have excellent communication skills and experience in a busy reception.
The predicted salary is between 23970 - 25674 £ per year.
Betsi Cadwaladr University Health Board is seeking a dedicated receptionist/telephonist in Colwyn Bay. The role involves providing high-quality reception services, managing patient enquiries, and working flexibly with staff.
Candidates must have excellent communication skills, experience in a busy reception, and the ability to speak Welsh.
Join a committed team focused on equality and diversity within North Wales' largest health organisation. Applications may be submitted in Welsh.
Welsh-Speaking NHS Receptionist: Patient Care Lead in Colwyn Bay employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welsh-Speaking NHS Receptionist: Patient Care Lead in Colwyn Bay
✨Tip Number 1
Make sure you research Betsi Cadwaladr University Health Board before your interview. Knowing their values and mission will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your Welsh! Since this role requires speaking Welsh, brush up on your language skills. You could even role-play common reception scenarios with a friend to build your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you’re engaged and keen to learn more about the team and the work environment. Plus, it gives you a chance to see if it’s the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in patient care.
We think you need these skills to ace Welsh-Speaking NHS Receptionist: Patient Care Lead in Colwyn Bay
Some tips for your application 🫡
Show Off Your Welsh Skills: Since this role requires you to speak Welsh, make sure to highlight your language skills in your application. We want to see how you can use your Welsh to enhance patient care and communication!
Tailor Your Experience: When detailing your previous experience, focus on your time in busy reception roles. We’re looking for examples that showcase your ability to manage enquiries and provide top-notch service under pressure.
Communicate Clearly: Excellent communication is key for this position. Use clear and concise language in your application to demonstrate your communication skills. Remember, we want to see how you can connect with patients and staff alike!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this fantastic opportunity with Betsi Cadwaladr University Health Board!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Brush Up on Your Welsh
Since the role requires you to speak Welsh, make sure you're comfortable with common phrases and medical terminology. Practising with a friend or using language apps can help boost your confidence.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively managed patient enquiries in previous roles. Think about specific situations where your communication made a difference, as this will demonstrate your ability to handle busy reception environments.
✨Understand the NHS Values
Familiarise yourself with the core values of the NHS, especially around equality and diversity. Be ready to discuss how these values resonate with you and how you would embody them in your role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics and patient care strategies at Betsi Cadwaladr University Health Board. This shows your genuine interest in the role and helps you assess if it's the right fit for you.