At a Glance
- Tasks: Provide top-notch admin support to our dynamic Community Resource Team.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy training opportunities, a supportive team, and a chance to make a difference.
- Other info: Welsh speakers are encouraged to apply; we value diversity and inclusion.
- Why this job: Be part of a proactive team that truly cares about patient impact.
- Qualifications: GCSEs in English and Maths, plus clerical experience; NHS knowledge is a bonus.
The predicted salary is between 23000 - 26000 £ per year.
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD.
Do you have excellent administration skills and enjoy working as part of a team? Do you have vision, drive and endless enthusiasm and thrive on a challenge? Then come and join our Conwy Community Resource Team which is dynamic, proactive and committed to making a difference to our patients. We believe in development and training opportunities for our staff and are looking to recruit an extremely organised, highly motivated and passionate clerical officer to support the clinical team.
Main duties of the job
The purpose of this post is to provide an efficient and comprehensive administrative service within the Community Resource Team (CRT). Acts as the first point of contact for telephone communication for the CRT. The post holder will work within the Conwy CRT (Abergele, Colwyn Bay, Llandudno, Llandudno Junction & Llanwrst) alongside District Nurses, Therapy Services, Local Authority colleagues and Voluntary Sector to provide a seamless administrative service to the Multidisciplinary Teams. The Clerical Officer is required to work accurately and independently, within guidelines after training. Using their own initiative and judgement, rather than supervised, deciding when necessary to consult their manager. All duties must be carried out in accordance with Departmental and Health Board Policy. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Person specification
Skills
- Essential criteria: Able to use electronic information systems, Team Player, Communication skills, Customer Service Experience
- Desirable criteria: Knowledge of NHS systems
Education/Qualifications
- Essential criteria: GCSEs Grade C and above in English and Maths or equivalent experience, NVQ Level 2 in Administration or equivalent experience, IT qualification or equivalent level of experience using Microsoft packages, RSA/OCR Level 2 or equivalent experience
- Desirable criteria: ECDL, AMSPAR - City & Guilds level 3
Experience
- Essential criteria: Previous clerical/office experience
- Desirable criteria: Previous NHS experience
Clerical Officer - Colwyn Bay District Nurses INTERNAL employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, dedicated to fostering a supportive and dynamic work environment for its staff. With a strong emphasis on professional development and training, employees are encouraged to grow within their roles while making a meaningful impact on the health and wellbeing of the community. Located in North Wales, the organisation prides itself on its commitment to equality and diversity, ensuring that all team members feel valued and empowered.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer - Colwyn Bay District Nurses INTERNAL
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within Betsi Cadwaladr University Health Board. A friendly chat can open doors and give you insights into the team culture and what they’re really looking for in a Clerical Officer.
✨Tip Number 2
Prepare for that interview! Brush up on your knowledge of NHS systems and be ready to showcase your administration skills. Think about examples from your past experiences that highlight your ability to work independently and as part of a team.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let your passion for helping others shine through. They want someone who’s not just organised but also genuinely excited about making a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at BCUHB!
We think you need these skills to ace Clerical Officer - Colwyn Bay District Nurses INTERNAL
Some tips for your application 🫡
Show Off Your Admin Skills:Make sure to highlight your excellent administration skills in your application. We want to see how you can bring your organisational prowess to the team, so don’t hold back on sharing relevant experiences!
Team Player Vibes:Since we’re all about teamwork here at BCUHB, let us know how you thrive in a collaborative environment. Share examples of how you've worked with others to achieve common goals – it’ll show us you’re a perfect fit!
Be Enthusiastic!:We love a bit of enthusiasm! When writing your application, let your passion for helping others shine through. Tell us why you’re excited about this role and how you can contribute to making a difference for our patients.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right place. Plus, you’ll find all the info you need to make your application stand out!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of a Clerical Officer within the Community Resource Team. Familiarise yourself with the main duties and responsibilities outlined in the job description, so you can confidently discuss how your skills and experience align with what they’re looking for.
✨Showcase Your Team Spirit
Since this position requires working closely with various teams, be prepared to share examples of how you've successfully collaborated in the past. Highlight your communication skills and any customer service experience that demonstrates your ability to work well with others.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and initiative. Think of specific situations where you had to use your judgement to make decisions independently. Practising these scenarios will help you articulate your thought process during the interview.
✨Emphasise Your Organisational Skills
As a Clerical Officer, being organised is key. Be ready to discuss how you manage your time and tasks effectively. You might want to mention any tools or methods you use to stay on top of your workload, as this will show your potential employer that you can handle the demands of the role.
