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- Tasks: Support booking services and inpatient care in a dynamic healthcare environment.
- Company: Leading health organisation in North Wales focused on patient care.
- Benefits: Gain valuable experience in healthcare administration and teamwork.
- Why this job: Make a real difference in patient services while developing your skills.
- Qualifications: NVQ Level 2 or equivalent and customer service experience required.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading health organization in North Wales is seeking an Administration Assistant to provide effective support to the booking service and inpatient care. In this role, you will be part of a multi-disciplinary team, handling various administrative tasks such as filing and patient case notes.
Applicants should have:
- NVQ Level 2 or equivalent
- Proven customer service experience
- Adaptability to a fast-paced environment
Knowledge of PAS and ability to speak Welsh are desirable. Join us to help improve patient services.
Clinical Admin Assistant: Outpatients & Ward Support employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Admin Assistant: Outpatients & Ward Support
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to admin roles. We should also think about how our customer service experience can shine through in our answers.
✨Tip Number 3
Show off your adaptability! In the interview, share examples of how we've thrived in fast-paced environments. This will demonstrate that we’re ready to tackle the challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Clinical Admin Assistant: Outpatients & Ward Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in customer service and administration. We want to see how your skills match the role of Clinical Admin Assistant, so don’t be shy about showcasing your adaptability in fast-paced environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving patient services and how your background makes you a great fit for our multi-disciplinary team. Keep it friendly and professional!
Showcase Your Qualifications: If you have an NVQ Level 2 or equivalent, make sure it’s front and centre in your application. We love seeing qualifications that align with the role, so don’t forget to mention any relevant training or certifications!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Stuff
Make sure you understand the role of a Clinical Admin Assistant inside out. Familiarise yourself with the specific tasks mentioned in the job description, like handling patient case notes and supporting the booking service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since proven customer service experience is a must, think of examples from your past roles where you’ve excelled in this area. Be ready to discuss how you handled difficult situations or went above and beyond for patients or clients. This will demonstrate your ability to thrive in a fast-paced environment.
✨Brush Up on Relevant Systems
If you have experience with Patient Administration Systems (PAS), make sure to highlight it during the interview. If not, do a bit of research to understand how these systems work. Showing that you’re proactive about learning can really impress the interviewers.
✨Language Skills Matter
If you can speak Welsh, don’t forget to mention it! Being bilingual can be a huge asset in a healthcare setting, especially in North Wales. If you’re not fluent, consider mentioning your willingness to learn or any previous language courses you've taken.