At a Glance
- Tasks: Provide efficient admin support to a dynamic healthcare team and be the first point of contact.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy training opportunities, a supportive environment, and a chance to make a real difference.
- Other info: Welsh speakers are encouraged to apply; we value diversity and equality.
- Why this job: Be part of a proactive team dedicated to improving patient care and community health.
- Qualifications: GCSEs in English and Maths, plus clerical experience; NHS knowledge is a bonus.
The predicted salary is between 23000 - 26000 £ per year.
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD.
Do you have excellent administration skills and enjoy working as part of a team? Do you have vision, drive and endless enthusiasm and thrive on a challenge? Then come and join our Conwy Community Resource Team which is dynamic, proactive and committed to making a difference to our patients. We believe in development and training opportunities for our staff and are looking to recruit an extremely organised, highly motivated and passionate clerical officer to support the clinical team.
Main duties of the job
The purpose of this post is to provide an efficient and comprehensive administrative service within the Community Resource Team (CRT). Acts as the first point of contact for telephone communication for the CRT. The post holder will work within the Conwy CRT (Abergele, Colwyn Bay, Llandudno, Llandudno Junction & Llanwrst) alongside District Nurses, Therapy Services, Local Authority colleagues and Voluntary Sector to provide a seamless administrative service to the Multidisciplinary Teams. The Clerical Officer is required to work accurately and independently, within guidelines after training. Using their own initiative and judgement, rather than supervised, deciding when necessary to consult their manager. All duties must be carried out in accordance with Departmental and Health Board Policy.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Person specification
Skills
- Essential criteria
- Able to use electronic information systems
- Team Player
- Communication skills
- Customer Service Experience
- Desirable criteria
- Knowledge of NHS systems
Education/Qualifications
- Essential criteria
- GCSEs Grade C and above in English and Maths or equivalent experience
- NVQ Level 2 in Administration or equivalent experience
- IT qualification or equivalent level of experience using Microsoft packages
- RSA/OCR Level 2 or equivalent experience
- Desirable criteria
- ECDL
- AMSPAR -City & Guilds level 3
Experience
- Essential criteria
- Previous clerical/office experience
- Desirable criteria
- Previous NHS experience
Clerical Officer - Colwyn Bay District Nurses INTERNAL employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and dynamic work environment for those passionate about making a difference in healthcare. With a strong commitment to staff development and training, employees are encouraged to grow within their roles while contributing to a multidisciplinary team dedicated to patient care across North Wales. The organisation values equality and diversity, ensuring that all staff feel welcomed and empowered, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer - Colwyn Bay District Nurses INTERNAL
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within Betsi Cadwaladr University Health Board. A friendly chat can open doors and give you insights into the team culture and what they’re really looking for.
✨Tip Number 2
Prepare for that interview! Research the Community Resource Team and think about how your skills can contribute. Be ready to share examples of your past experiences that showcase your organisational skills and teamwork.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the team, let your passion for helping others shine through. They want someone who’s not just qualified but also genuinely excited about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at BCUHB.
We think you need these skills to ace Clerical Officer - Colwyn Bay District Nurses INTERNAL
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your excellent administration skills in your application. We want to see how you can bring your organisational prowess to our dynamic team!
Be Yourself:Let your personality shine through! We’re looking for someone with vision and enthusiasm, so don’t be afraid to show us what makes you tick.
Tailor Your Application:Read the job description carefully and tailor your application to match. Use keywords from the listing to demonstrate that you’re the perfect fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people and we can’t wait to hear from you.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of a Clerical Officer within the Community Resource Team. Familiarise yourself with the job description and think about how your skills and experiences align with the responsibilities outlined. This will help you articulate why you're the perfect fit.
✨Showcase Your Team Spirit
Since this role involves working closely with District Nurses and other professionals, be prepared to discuss your experience as a team player. Think of specific examples where you've collaborated effectively in a team setting, highlighting your communication skills and customer service experience.
✨Demonstrate Your Initiative
The job requires you to work independently and use your own judgement. Be ready to share instances where you've taken the initiative in previous roles. This could be solving a problem or improving a process—anything that shows you can handle responsibilities without constant supervision.
✨Brush Up on NHS Knowledge
While not essential, having some knowledge of NHS systems can give you an edge. Do a bit of research on how the NHS operates, especially in relation to administrative roles. This will show your enthusiasm for the position and your commitment to understanding the environment you'll be working in.
