At a Glance
- Tasks: Manage patient complaints and support quality initiatives in a dynamic healthcare environment.
- Company: Betsi Cadwaladr University Health Board, dedicated to improving patient care.
- Benefits: Gain valuable experience in healthcare administration and develop essential skills.
- Other info: Join a supportive team and grow your career in the healthcare sector.
- Why this job: Make a real difference by helping patients and enhancing service quality.
- Qualifications: GCSE grade C in English & Maths, strong communication, and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Betsi Cadwaladr University Health Board seeks an Administrative Support Officer for the Concerns Team to manage patient complaints and support quality initiatives.
The successful candidate will coordinate KPIs, resolve complaints, and act as the first point of contact for patient inquiries.
Essential criteria include GCSE grade C in English & Maths, strong communication skills, and problem-solving abilities.
This role requires a proactive team player who can handle non-routine issues with empathy and tact.
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Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
We think you need these skills to ace Patient Complaints & Quality Support Coordinator in Bangor
Communication Skills
Problem-Solving Abilities
Empathy
Tact
Team Player
Administrative Skills
KPI Coordination
