At a Glance
- Tasks: Provide essential secretarial support to the Oncology team, ensuring smooth operations.
- Company: Join the dedicated team at Betsi Cadwaladr University Health Board.
- Benefits: Gain valuable experience in a supportive environment with opportunities for personal development.
- Other info: Welsh speakers are encouraged to apply; flexible working environment.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: NVQ Business Administration L3 or equivalent experience required.
The predicted salary is between 37338 - 44962 £ per year.
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD.
The Oncology team in Bangor is looking to recruit an enthusiastic, motivated individual to join our team of Medical Secretaries. The post holder will provide a comprehensive and efficient secretarial support service to the team based in the Ysbyty Gwynedd. By the nature of the duties, the post holder will be naturally empathic, be required to maintain confidentiality and will be expected to deal with staff, patients, carers, relatives and other visitors to the Department, in person, via email and in writing, with courtesy and discretion promoting a positive environment on a daily basis.
The ideal candidate will have a typing qualification or equivalent levels of experience, good knowledge of IT packages (including WPAS/iFit/WCP/EPRO) and medical terminology, and be able to support the team primarily in the typing of clinical letters, distributing and sorting mail and filing, and maintaining excellent communication channels with GPs, Consultants, Nurses and other hospital departments. The post holder will be able to communicate by phone, email and in writing, book appointments, meetings and training events. During the absence of the senior medical secretaries, you will be expected to provide cover of their role, including the cover of additional duties as and when appropriate. Work will also be delegated to you as appropriate by the Senior Medical Secretaries.
Main duties of the job:
- Collect and collate information as directed by the Senior medical secretary and or administration manager.
- Act on own initiative to prioritise and plan own workload to meet service level agreements and key performance indicators and will reflect on and improve own performance, supporting change management and improvements to procedures and service developments.
- The post holder will adhere to standard operating procedures and protocols and will advise and support colleagues on these, making judgements requiring a number of options, using experience from a broad skill base related to their practice.
- The post holder will monitor and review any patient forms/details and items pending further action, chase outstanding responses and information.
- The post holder will provide information and advice to patients and relatives about admissions and appointments.
- Capture and transmit information using electronic communication media, working to agreed protocols/standard operating procedures within each speciality working autonomously.
- The post holder will accurately input and maintain the patient administration systems ensuring data quality at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification:
Qualifications
- Essential criteria: NVQ Business Administration L3 or equivalent experience, RSA/OCR level 2 or equivalent experience (must be a proficient user of Microsoft word), IT related qualification CLAIT plus/ECDL or equivalent experience.
- Desirable criteria: AMSPAR – City & Guilds L3, NVQ Customer Service L3.
Experience
- Essential criteria: Knowledge of a range of administrative processes, Experience of working in a busy office environment.
- Desirable criteria: Experience of working within the NHS.
Skills
- Essential criteria: Competently communicates professionally and effectively with all levels of staff both verbally and in writing, Proficient in use of Microsoft office applications, Experienced in planning and organising and prioritising own workload, Flexible and adaptable to changing service demands, Excellent organisational skills.
- Desirable criteria: Minute-taking skills.
Knowledge
- Essential Criteria: Evidence of Continual Personal development, Ability to deal with sensitive information.
- Desirable criteria: Medical terminology.
Personal Qualities
- Essential Criteria: Team player, Approachable/Friendly, Reliable, Develops own practice through reflection and learning, Empathetic.
Oncology Medical Secretary - INTERNAL in Bangor employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for its Oncology Medical Secretaries in Bangor. With a strong emphasis on employee growth and development, staff are encouraged to enhance their skills through continual personal development while contributing to a compassionate healthcare setting that prioritises patient care and confidentiality. The Health Board's commitment to fostering a positive workplace culture ensures that employees feel valued and empowered in their roles.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Oncology Medical Secretary - INTERNAL in Bangor
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Betsi Cadwaladr University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Betsi Cadwaladr University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Betsi Cadwaladr University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Oncology Medical Secretary - INTERNAL in Bangor
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Betsi Cadwaladr University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Betsi Cadwaladr University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Betsi Cadwaladr University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Betsi Cadwaladr University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Betsi Cadwaladr University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
