At a Glance
- Tasks: Coordinate patient flow in a fast-paced Emergency Department and support the clinical team.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Gain valuable experience, work in a supportive environment, and contribute to community health.
- Other info: Welsh speakers are encouraged to apply; flexible shifts available.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic setting.
- Qualifications: GCSEs in English and Maths, NVQ Customer Care Level 3, and IT skills required.
The predicted salary is between 31500 - 38500 £ per year.
An exciting opportunity has arisen to join a team of Flow Coordinators in the Emergency Department, Ysbyty Gwynedd. The Flow Coordinators would work on a shift basis to cover 08.00 – 03.00, 7 days a week. There will be two shifts daily 08.00 – 18.00 and 17.00 – 03.00. You would be required to work weekends and bank holidays.
The successful candidate will be a member of the Emergency Department Team working to assist the Medical Team Leader (MTL) and the Nurse in Charge (NIC) with the monitoring and management of the flow of patients through the Department by facilitating an efficient, effective and timely management of the patient’s pathway.
You will possess a good standard of education, previous experience of working in an administrative or clinical setting and be able to keep pace with a fast moving and highly demanding environment. You will need to be able to work as part of a team and be efficient and organised with your own workload.
Excellent communication skills are required as the post holder will support the clinical team to challenge the progress of patients’ journeys with all members of the clinical teams to include Consultants, Nursing, Support Services, Ambulance staff etc. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job include:
- Monitoring and management of the flow of patients through the Department.
- Facilitating an efficient, effective and timely management of the patient’s pathway.
- Ensuring breaches of the 4 hour and 12 hour standards are monitored and escalated as required.
- Supporting the clinical team to challenge the progress of patients’ journeys.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.
Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities: Comprehensive details of the role are outlined in the Job Description and Person Specification provided with this vacancy.
Person specification:
- Qualifications
- Educated in English and Maths to GCSE or equivalent standard.
- NVQ Customer Care Level 3 or equivalent.
- IT related qualification.
- Experience
- Previous experience of working in a busy environment.
- Administrative experience, including typing skill.
ED Flow Co-ordinator in Bangor employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and inclusive work environment in the beautiful location of Bangor, UK. With a strong commitment to employee development and clinical excellence, staff are encouraged to grow their skills while contributing to innovative practices in Orthotics. The organisation values diversity and actively promotes a culture where all voices are heard, making it a rewarding place for professionals seeking meaningful careers in healthcare.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ED Flow Co-ordinator in Bangor
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Betsi Cadwaladr University Health Board that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
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We think you need these skills to ace ED Flow Co-ordinator in Bangor
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Betsi Cadwaladr University Health Board is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
