At a Glance
- Tasks: Support the roll-out and operation of the HealthRoster system across various services.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Gain valuable experience in workforce systems and digital transformation.
- Other info: Ideal for those looking to develop skills in training and project support.
- Why this job: Make a real impact by helping services work more efficiently and consistently.
- Qualifications: Diploma level or equivalent experience in IT, Administration, or relevant fields.
The predicted salary is between 25674 - 28093 € per year.
An exciting secondment opportunity has arisen for a Band 3 E‑Rostering Liaison Officer within the Workforce & Organisational Development – E‑Rostering Team at Betsi Cadwaladr University Health Board. This role will support the roll‑out, operation and ongoing use of the HealthRoster system across clinical and non‑clinical areas, helping services to work more efficiently and consistently. This secondment is ideal for someone looking to develop experience in workforce systems, digital transformation, training and project support. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job:
- Support the roll‑out of HealthRoster in line with agreed project plans
- Act as a first point of contact for system users, resolving day‑to‑day queries
- Provide hands‑on support and coaching to staff using the system
- Assist with system administration, including user accounts and data maintenance
- Support the delivery of training for new and existing users
- Assist with roster setup, testing and data quality, ensuring alignment with ESR
- Support reporting, KPI production and benefits realisation activity
- Champion best practice and support staff through changes to ways of working
Working for our organisation:
Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the Disability Confident Employer scheme.
Detailed Job Description And Main Responsibilities:
This post is offered as a secondment, subject to agreement from your substantive line manager. The ability to travel across Health Board sites may be required.
Person specification – Qualifications And/or Knowledge:
Essential criteria:
- Diploma level or equivalent experience in IT, Administration, or other relevant areas such as HR, Finance, or clinical/non‑clinical roles
Desirable criteria:
- ECDL or equivalent
- GCSE or equivalent Maths & English
Experience – Essential criteria:
- Previous experience of using databases/computerised systems
- Experience of working in a busy team
- Experience of data collection/retrieval of information
Desirable criteria – Experience:
- Experience of working in an NHS environment
- Experience of change management processes through new ways of working
- Experience of working on a roster
- Experience of using an E‑Rostering system
- Previous experience of working on projects
- Previous experience of delivering/supporting training to small groups
E-Rostering Liaison Officer in Bangor employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As the largest health organisation in Wales, we provide our staff with unique opportunities to engage in meaningful work that directly impacts the health of our community, alongside comprehensive training and support for career advancement. Our commitment to equality and diversity ensures a welcoming environment for all, making this a rewarding place to grow your career.
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land E-Rostering Liaison Officer in Bangor
✨Tip Number 1
Network like a pro! Reach out to colleagues and connections within Betsi Cadwaladr University Health Board. A friendly chat can sometimes lead to insider info about the role or even a recommendation.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the HealthRoster system. Familiarise yourself with its features and how it supports workforce efficiency – this will show you're genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to teamwork and problem-solving. We all know that being part of a busy team is key, so highlight your experience in that area!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at BCUHB.
We think you need these skills to ace E-Rostering Liaison Officer in Bangor
Some tips for your application 🫡
Get Permission First:Before you even start your application, make sure to chat with your line manager. It's a must for this secondment role, so don’t skip this step!
Tailor Your Application:When writing your application, highlight your relevant experience in IT, administration, or any other areas mentioned in the job description. We want to see how your skills match what we're looking for!
Show Your Team Spirit:Since this role involves working closely with others, share examples of your teamwork and how you've supported colleagues in the past. We love a good team player!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of everything and ensures your application gets the attention it deserves!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your HealthRoster Inside Out
Make sure you understand the HealthRoster system thoroughly. Familiarise yourself with its features and functionalities, as well as any common issues users might face. This will help you demonstrate your knowledge and show that you're ready to support others effectively.
✨Showcase Your Teamwork Skills
Since this role involves working closely with various teams, be prepared to discuss your experience in collaborative environments. Share specific examples of how you've contributed to team success, especially in busy settings, to highlight your ability to work well under pressure.
✨Prepare for Training Scenarios
As you'll be delivering training to staff, think about how you would approach this task. Prepare a brief outline of a training session you could conduct on the HealthRoster system, focusing on user-friendly techniques and best practices. This will show your proactive attitude towards coaching others.
✨Emphasise Your Adaptability
Change management is key in this role, so be ready to discuss how you've successfully navigated changes in previous positions. Highlight your flexibility and willingness to embrace new ways of working, which will reassure interviewers that you can champion best practices during transitions.
