Administration Support Officer

Administration Support Officer

Deiniolen Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the health visiting team with administration and patient case management.
  • Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
  • Benefits: Enjoy a supportive work environment with a commitment to equality and diversity.
  • Why this job: Make a difference in healthcare while developing your skills in a dynamic team.
  • Qualifications: GCSE English and typing qualifications are essential; experience in admin roles preferred.
  • Other info: Welsh speakers are encouraged to apply; applications can be submitted in Welsh.

The predicted salary is between 24000 - 36000 £ per year.

Job Overview

The ability to speak Welsh is essential for this post.

Gwynedd Flying Start Health Visiting Team new premises in Deiniolen.

Duties will be to support the health Visiting Team. A good standard of education is required along with excellent keyboard skills and computer literacy.

The successful applicant will be required to work as part of a team, with the ability to remain calm and work well in times of pressure.

Main duties of the job

The post holder will provide an efficient high quality typing and administration service to support the health visiting team. Support the team in the management of patient’s medical case notes and effective filing system and supporting the monitoring of the work.

The ability to speak Welsh is desirable for this post; Welsh speakers are equally to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

  • Typewriting / Word Processing Qualification – or equivalent experience
  • GCSE English

Desirable criteria

  • RSA II in typing / word processing – or equivalent Qualification
  • NVQ 2
  • ECDL
  • Audio typing qualification

Experience

Essential criteria

  • General experience of secretarial or administrative functions

Desirable criteria

  • Experience of working within the NHS (hospital environment)
  • Experience within busy office environment

Skills

Essential criteria

  • Computer literate, Effective communication skills written and verbal, IT/Keyboard skills

Desirable criteria

  • Conversant with MS Office packages, Audio transcription

Knowledge

Essential Criteria

  • Data Protection Act & Patient Confidentiality

Desirable criteria

  • Knowledge of Patient Administration Systems, Knowledge of Medical Terminology

PERSONAL QUALITIES (Demonstrable)

Essential Criteria

  • Ability to work in a team environment, Organisational/time management skills, Able to work under own initiative, Smart personal presentation, Organised, punctual, reliable, self motivated

Desirable criteria

  • Flexible approach to work

OTHER RELEVANT REQUIREMENTS

Desirable criteria

  • Welsh Speaking
  • Appreciation of the responsibilities of the health care environment

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Administration Support Officer employer: Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board (BCUHB) is an exceptional employer, offering a supportive and dynamic work environment in North Wales. As the largest health organisation in Wales, we prioritise employee growth through our 'Proud to Lead' framework, fostering a culture of engagement and inclusivity. Join us to make a meaningful impact in healthcare while enjoying the benefits of working within a diverse team committed to equality and professional development.
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Contact Detail:

Betsi Cadwaladr University Health Board Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administration Support Officer

✨Tip Number 1

Make sure to highlight your Welsh language skills during any conversations or interviews. Since the ability to speak Welsh is essential for this role, showcasing your proficiency can set you apart from other candidates.

✨Tip Number 2

Familiarise yourself with the NHS environment and its administrative processes. Understanding how health visiting teams operate will help you demonstrate your knowledge and enthusiasm for the role when speaking with us.

✨Tip Number 3

Prepare to discuss your experience with typing and word processing. Be ready to provide examples of how you've used these skills in previous roles, especially in busy office environments, as this will be crucial for the position.

✨Tip Number 4

Showcase your organisational and time management skills during any interactions. We value candidates who can work under pressure and manage multiple tasks effectively, so be prepared to share relevant experiences.

We think you need these skills to ace Administration Support Officer

Welsh Language Proficiency
Typing and Word Processing Skills
Computer Literacy
Effective Communication Skills (Written and Verbal)
IT/Keyboard Skills
Organisational Skills
Time Management Skills
Ability to Work Under Pressure
Teamwork
Self-Motivation
Attention to Detail
Knowledge of Data Protection Act & Patient Confidentiality
Filing and Record Management
Audio Typing Skills
Conversant with MS Office Packages

Some tips for your application 🫡

Highlight Relevant Qualifications: Make sure to emphasise your typing and word processing qualifications, as well as any relevant experience in administrative roles. Mention your GCSE English and any additional qualifications like RSA II or NVQ 2.

Showcase Your Skills: Clearly outline your computer literacy and effective communication skills in both written and verbal forms. If you have experience with MS Office packages or audio transcription, be sure to include that as well.

Demonstrate Personal Qualities: In your application, highlight your ability to work in a team, your organisational skills, and your reliability. Use specific examples to illustrate how you've successfully managed time and worked under pressure in previous roles.

Language Proficiency: Since the ability to speak Welsh is essential for this position, if you are proficient, make sure to mention it prominently in your application. If you can submit your application in Welsh, consider doing so to showcase your language skills.

How to prepare for a job interview at Betsi Cadwaladr University Health Board

✨Brush Up on Your Welsh

Since the ability to speak Welsh is essential for this role, make sure you practice your Welsh language skills before the interview. Be prepared to demonstrate your proficiency during the conversation.

✨Showcase Your Administrative Skills

Highlight your typing and computer literacy skills by discussing relevant experiences. Bring examples of your work or mention specific software you are proficient in, especially MS Office packages.

✨Demonstrate Teamwork Abilities

The role requires working as part of a team, so be ready to share examples of how you've successfully collaborated with others in previous positions. Emphasise your ability to remain calm under pressure.

✨Understand the Healthcare Environment

Familiarise yourself with the responsibilities and challenges of working in a healthcare setting. Showing knowledge of patient confidentiality and data protection will demonstrate your commitment to the role.

Administration Support Officer
Betsi Cadwaladr University Health Board
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