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- Tasks: Manage daily operations and administrative services in the Mental Health Division.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy a supportive work environment with a commitment to equality and diversity.
- Why this job: Make a real impact in mental health while developing your leadership skills.
- Qualifications: GCSE Maths & English Grade C or above; degree level or equivalent experience required.
- Other info: Welsh speakers are encouraged to apply; applications can be submitted in Welsh.
The predicted salary is between 36000 - 60000 £ per year.
The Mental Health Administration Manager will be responsible for the provision of operation and day to day management of clerical and administrative services within the Mental Health Division under the supervision of the Business Support Manager. The Administration Manager will manage the WPAS/WCCIS Health Information Systems and provide and analyse statistical information for the Health Board and other agencies as required. The post holder will manage changes to ensure the most effective and efficient management of the Mental Health & Learning Disabilities Department. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Working with the Business Support Managers, the post holder assists with the operational management of all administrative, secretarial and clerical staff within the division.
- Ensure good lines of communication are maintained at all times with A&C staff across the Division and that all necessary information is disseminated and implemented by A&C staff.
- Manage day to day performance of A&C staff and implement new ways of working as necessary to support the Operational Management Team.
- Produce routine and ad hoc information to support the monitoring of quality indicators and the achievement of Key Directorate objectives as directed by the Operational Management Team.
- Lead on specific Task Groups in relation to A&C issues to enhance and improve administrative processes within the Division.
- Ensure the effective and efficient use of physical and financial resources by A&C staff within the Division.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Experience
- Essential criteria
- Previous experience of staff management of a large group of staff across multiple sites.
- Previous experience of managing financial resources with budgetary responsibility.
- Previous experience in producing written reports.
- Previous NHS experience.
Qualifications
- Essential criteria
- GCSE Maths & English Grade C or above.
- Qualified at degree level or equivalent proven experience.
- Proficient in use of Microsoft applications.
- Evidence of ongoing CPD.
Skills
- Essential criteria
- Evidence of potential for effective leadership.
- Ability to work unsupervised and make decisions.
- Ability to initiate change & motivate staff.
- Excellent time management.
- Sound knowledge of patient confidentiality.
- Welsh speaking.
Values
- Essential Criteria
- Able to work on own initiative but also as part of a team.
Other
- Essential criteria
- Positive and enthusiastic attitude.
- Ability to move between sites.
Administration Manager employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Manager
✨Tip Number 1
Familiarise yourself with the specific operational management practices within the NHS, especially in mental health settings. Understanding the unique challenges and processes can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Betsi Cadwaladr University Health Board. They can provide valuable insights into the organisational culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Brush up on your knowledge of health information systems like WPAS/WCCIS. Being able to discuss these systems confidently will demonstrate your readiness for the role and your commitment to effective management.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've successfully managed teams and implemented changes in previous roles. This will highlight your ability to motivate staff and drive improvements.
We think you need these skills to ace Administration Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in staff management, financial resource management, and report writing. Use specific examples that demonstrate your leadership skills and ability to motivate a team.
Craft a Strong Cover Letter: In your cover letter, express your passion for mental health services and how your background aligns with the responsibilities of the Administration Manager role. Mention your ability to work independently and your experience in initiating change.
Highlight Relevant Qualifications: Clearly state your qualifications, including GCSE Maths and English, and any degree-level education. If you have ongoing professional development, mention it to show your commitment to continuous learning.
Showcase Communication Skills: Since effective communication is key in this role, provide examples of how you've maintained good lines of communication in previous positions. If you speak Welsh, be sure to mention this as it is desirable for the position.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Leadership Skills
As an Administration Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully managed staff, resolved conflicts, or implemented changes that improved team performance.
✨Understand the Role of Health Information Systems
Familiarise yourself with WPAS/WCCIS Health Information Systems, as this is a key responsibility of the role. Be ready to discuss how you have used similar systems in the past or how you would approach learning new software quickly.
✨Prepare for Financial Management Questions
Since managing financial resources is part of the job, be prepared to discuss your experience with budget management. Think of specific instances where you successfully managed a budget or made cost-saving decisions.
✨Emphasise Communication Skills
Effective communication is crucial in this role. Be ready to provide examples of how you've maintained good lines of communication within a team or across departments, especially in a healthcare setting where clarity is vital.
