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- Tasks: Provide essential admin support to a dynamic team of Education Mental Health Practitioners.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy flexible working options, including remote work and part-time opportunities.
- Why this job: Make a real impact in schools while developing your skills in a supportive environment.
- Qualifications: Good education or equivalent experience; previous admin experience is essential.
- Other info: Welsh language skills are a plus, but not mandatory. Applications welcome in Welsh.
The predicted salary is between 22000 - 30000 £ per year.
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Join to apply for the Administration Clerical Support role at Betsi Cadwaladr University Health Board
Job Overview
This is an exciting opportunity to provide administration support and to join the CAMH School In-Reach Service in the East Integrated Health Community. You will support the administrative process for a team of Education Mental Health Practitioners (EMHP) who work with teaching and non-teaching staff in Wrexham and Flintshire schools.
Job Overview
This is an exciting opportunity to provide administration support and to join the CAMH School In-Reach Service in the East Integrated Health Community. You will support the administrative process for a team of Education Mental Health Practitioners (EMHP) who work with teaching and non-teaching staff in Wrexham and Flintshire schools.
Main duties of the job
The CAMH School In-Reach Service is recruiting to a permanently funded Clerical Support role. The post holder will be required to operate efficiently and effectively, providing proactive administrative support to the Education Mental Health Practitioners and smoothly coordinate day-to-day clerical requirements for a busy team, where changing priorities, working flexibly and being a team player will be key. The ability to work agilely (work from home) and travel to various hub offices, schools and community locations is required across the 2 counties. Full time, part-time, job sharing and flexible working will be considered.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Good standard of education and or equivalent level of work experience
- Evidence of continuous ongoing learning
- RSA II typing or word processing or equivalent demonstrable experience.
Desirable criteria
- NVQ Customer Service L3
Experience
Essential criteria
- Previous admin/clerical experience
- Copy/Audio typing
Desirable criteria
- Experience of working within the NHS
Skills & Attributes
Essential criteria
- Able to use Word/Excel/ Outlook/MS Teams or similar messaging application, competently and to manage electronic diaries effectively
- Competently, effectively and professionally communicates both verbally and in writing with a range of stakeholders
- Experienced in planning organising and prioritise own workload
- Flexible and adaptable to changing service demands.
- Excellent organisational skills and self-motivation
- Team player
- Approachable /Friendly
- Confident manner
- Reliable
- Develops own practice through reflection and learning.
- Empathetic.
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
- Knowledge of WPAS/patient administration system
- Knowledge of Oracle
- Knowledge of a Training/Event Booking System
Other
Essential criteria
- Travel to Hub Office(s) and other meeting/training venues
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Hospitals and Health Care
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Administration Clerical Support employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Clerical Support
✨Tip Number 1
Familiarise yourself with the specific administrative tools mentioned in the job description, such as Word, Excel, and Outlook. Being able to demonstrate your proficiency in these applications during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in a similar role, especially within the NHS or educational settings. Be prepared to discuss how you managed changing priorities and supported a team effectively in your past positions.
✨Tip Number 3
Since the role involves working with Education Mental Health Practitioners, it’s beneficial to understand the basics of mental health support in educational contexts. This knowledge can help you engage more meaningfully during interviews.
✨Tip Number 4
If you speak Welsh, make sure to mention this in conversations or interviews, as it is a desirable skill for the position. Even if you're not fluent, showing a willingness to learn can demonstrate your commitment to the role.
We think you need these skills to ace Administration Clerical Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly any roles where you've supported teams or managed clerical tasks. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Administration Clerical Support role and explain how your skills align with the requirements. Mention your ability to work flexibly and adapt to changing priorities, as this is crucial for the position.
Showcase Relevant Skills: Emphasise your proficiency in Microsoft Office applications, especially Word, Excel, and Outlook. Highlight any experience you have with electronic diary management and communication with various stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for an administrative role.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Be prepared to discuss specific tasks you've handled, such as managing diaries, using software like Word and Excel, and any experience with patient administration systems.
✨Demonstrate Flexibility and Adaptability
Since the role requires adapting to changing priorities, share examples of how you've successfully managed shifting demands in past roles. This will show that you're a team player who can handle the dynamic nature of the job.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might also want to prepare for questions about how you would communicate with various stakeholders.
✨Emphasise Your Team Spirit
The job involves working closely with Education Mental Health Practitioners and other staff. Be ready to discuss your experiences working in teams, how you contribute to a positive team environment, and your approach to collaboration.
