Administration Assistant - INTERNAL

Administration Assistant - INTERNAL

Full-Time 23615 - 25674 € / year (est.) No home office possible
B

At a Glance

  • Tasks: Provide efficient admin support in a fast-paced healthcare environment.
  • Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
  • Benefits: Be part of a diverse team with a commitment to equality and career growth.
  • Other info: Welsh speakers are encouraged to apply; dynamic and supportive work culture.
  • Why this job: Make a real difference in patient care while developing your administrative skills.
  • Qualifications: NVQ 2 or equivalent; good education in English and Maths.

The predicted salary is between 23615 - 25674 € per year.

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADER. Working in a highly pressurised booking centre environment to provide professional, efficient and effective administrative support to the booking service, inpatient ward and day unit for a variety of outpatient clinics, day unit admissions and inpatient care. Using initiative in sometimes complex situations to ensure that patient administration is maintained in line with local and national Cancer policies. Work as part of a multi‑disciplinary team, supporting other team members to deliver patient‑focused service and provide administrative support to the outpatients department booking centre, in‑patient ward and day unit at periods of absence. Therefore, the role requires individuals to have an understanding of the roles of a booking and ward clerk to provide cover when required.

Main duties of the job: An opportunity has arisen to join the Clinical Oncology and Clinical Haematology Team as an Administration Assistant. The successful applicant will adapt and be able to work in a fast‑paced environment undertaking a range of administration processes with confidence and efficiency including filing, collection of patient case notes for clinic, and provide cover to wards, reception and outpatient areas. Applications are invited from those who wish to be selected to take part. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation: Working with Betsi Cadwaladr University Health Board (BCUHB) North Wales means being part of the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the “Disability Confident Employer” scheme. Applications may be submitted in Welsh, and applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Person specification:

  • Qualifications
    • Essential criteria: NVQ 2 or equivalent. Good standard of education. Able to demonstrate English and Mathematics GCSE or equivalent.
    • Desirable criteria: Knowledge of PAS.
  • Experience
    • Essential criteria: Experience within an office environment involving customer service. Knowledge of Data Protection Act.
    • Desirable criteria: Previous medical records or hospital‑based clerical experience.
  • Skills
    • Essential criteria: Proven communication skills. Flexible approach to the needs of the service. Able to meet tight deadlines and prioritise workload.
    • Desirable criteria: Welsh speaking.

Administration Assistant - INTERNAL employer: Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board offers a dynamic and supportive work environment, where employees are valued for their contributions to patient care. As part of the largest health organisation in Wales, staff have access to extensive training and development opportunities, fostering both personal and professional growth. The commitment to equality and diversity, along with the chance to work within a multi-disciplinary team, makes this an excellent employer for those seeking meaningful and rewarding careers in healthcare.

B

Contact Detail:

Betsi Cadwaladr University Health Board Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Administration Assistant - INTERNAL

Tip Number 1

Network like a pro! Reach out to your colleagues and connections within Betsi Cadwaladr. A friendly chat can sometimes lead to insider info about job openings or even a recommendation that could give you the edge.

Tip Number 2

Prepare for the interview by practising common questions related to administrative roles. Think about how your experience aligns with the fast-paced environment mentioned in the job description, and be ready to share specific examples.

Tip Number 3

Show off your flexibility! Highlight your ability to adapt to different situations and support various team members. This is key in a multi-disciplinary team setting, so make sure to have some examples ready.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at BCUHB.

We think you need these skills to ace Administration Assistant - INTERNAL

Administrative Support
Customer Service
Communication Skills
Data Protection Act Knowledge
Time Management
Flexibility
Prioritisation

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of Administration Assistant. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Experience:Don’t just list your previous jobs; explain how your experience in customer service and office environments makes you a great fit for this fast-paced role. We want to see how you've handled similar situations before!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits.

Apply Through Our Website:Remember, the best way to apply is through our website. It ensures your application goes directly to us, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at Betsi Cadwaladr University Health Board

Know Your Role

Make sure you understand the responsibilities of an Administration Assistant in a healthcare setting. Familiarise yourself with the booking processes, patient administration, and the importance of supporting a multi-disciplinary team. This knowledge will help you answer questions confidently and show that you're ready to hit the ground running.

Showcase Your Experience

Prepare specific examples from your previous roles that demonstrate your customer service skills and ability to work under pressure. Think about times when you had to manage tight deadlines or adapt to changing situations. This will help you illustrate your suitability for the fast-paced environment described in the job description.

Brush Up on Policies

Since the role involves adhering to local and national Cancer policies, it’s a good idea to do some research on these guidelines. Being able to discuss how you would ensure compliance in your administrative tasks will show that you take the role seriously and are committed to providing excellent patient care.

Practice Your Communication Skills

Effective communication is key in this role, so practice articulating your thoughts clearly and concisely. If you can, try to engage in mock interviews with friends or family. This will help you feel more comfortable discussing your qualifications and experiences during the actual interview.