At a Glance
- Tasks: Provide essential administrative support in a busy Acute Paediatrics Department.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy a part-time role with flexible hours and a supportive work environment.
- Other info: Welsh speakers are encouraged to apply; applications can be submitted in Welsh.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic team.
- Qualifications: Previous secretarial experience and proficiency in Microsoft Office are essential.
The predicted salary is between 24000 - 36000 £ per year.
Job Overview
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) to provide a safe and efficient patient pathway and to provide information and appropriate support to families and carers.
The post holder will support the delivery of a comprehensive high‑quality medical secretarial administrative service.
Main Duties of the Job
We are looking for an enthusiastic, motivated and experienced secretary for the Acute Paediatrics Department. This is a part‑time, permanent post that covers a range of administrative tasks to maintain a prompt and accurate secretarial service.
You must have the ability to produce efficient and accurate typing and will therefore have previous secretarial experience. You will have excellent keyboard and audio typing skills and be proficient in the use of Microsoft packages, including Word, Excel and Outlook.
The ability to prioritise your work and be highly organised is paramount, as is excellent interpersonal communication skills, which include a friendly telephone manner, a professional sensitive approach and maintaining confidentiality at all times.
If you think you have the above skills and abilities to offer, we very much look forward to hearing from you.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working For Our Organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales.
We are committed to promoting equality and diversity and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Duties and Responsibilities
Full job description and person specification are available in the supporting documents or through the application link.
Person Specification
Qualifications
- RSA level 2 or equivalent demonstrable experience
- NVQ Business Administration L3 or equivalent experience
- IT related qualification CLAIT plus /ECDL or equivalent
Skills
Essential Criteria
- Knowledge of a range of administrative processes
- Experience of working in a busy office environment
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing
- Proficient in use of Microsoft Office applications
- Experienced in planning, organising and prioritising own workload
- Flexible and adaptable to changing service demands
- Excellent organisational skills
Desirable Criteria
- Experience of working in the NHS
- Minute‑taking skills
Knowledge
Essential Criteria
- Ability to deal with sensitive information
Desirable Criteria
- Medical terminology
Personal Qualities
- Team player
- Approachable/friendly confident manner
- Reliable
- Empathetic
Acute Paediatrics - Medical Secretary in Wrexham employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and dynamic work environment in North Wales. As the largest health organisation in Wales, we provide comprehensive healthcare services while promoting equality and diversity, ensuring that all employees feel valued and included. With a commitment to professional development and a strong leadership culture, we empower our staff to grow and thrive in their roles, making a meaningful impact on the lives of our patients and the community.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Acute Paediatrics - Medical Secretary in Wrexham
✨Tip Number 1
Familiarise yourself with the specific administrative processes used in healthcare settings. Understanding how the NHS operates and the common challenges faced can give you an edge during interviews.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've effectively communicated with various stakeholders in previous roles. This will demonstrate your ability to maintain professionalism and empathy in a medical environment.
✨Tip Number 3
If you have experience with medical terminology, be sure to mention it. This knowledge can set you apart from other candidates and show that you're ready to handle the specific demands of the Acute Paediatrics department.
✨Tip Number 4
Consider brushing up on your Welsh language skills if you're not already fluent. Even basic proficiency can be a significant advantage and shows your commitment to serving the local community.
We think you need these skills to ace Acute Paediatrics - Medical Secretary in Wrexham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant secretarial experience, particularly in healthcare settings. Emphasise your proficiency in Microsoft Office applications and any specific qualifications like RSA or NVQ that match the job requirements.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and your ability to handle sensitive information. Mention your excellent organisational skills and how you can contribute to a supportive administration service for patients and clinical teams.
Highlight Key Skills:In your application, clearly outline your typing speed, audio typing skills, and experience in a busy office environment. Use specific examples to demonstrate your communication skills and ability to prioritise tasks effectively.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a medical secretary role.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Secretarial Skills
Make sure to highlight your previous secretarial experience during the interview. Be prepared to discuss specific tasks you've handled, such as typing, minute-taking, and using Microsoft Office applications. This will demonstrate your capability to provide an efficient administrative service.
✨Demonstrate Organisational Abilities
Since the role requires excellent organisational skills, be ready to share examples of how you've successfully prioritised tasks in a busy office environment. Discuss any strategies you use to manage your workload effectively, which will show that you can handle the demands of the position.
✨Communicate Professionally
Effective communication is key in this role. Practice articulating your thoughts clearly and professionally, both verbally and in writing. You might also want to prepare for questions about how you would handle sensitive information or difficult conversations with patients and families.
✨Emphasise Your Team Player Qualities
The job requires someone who is approachable and empathetic. Be prepared to discuss your experiences working in a team and how you contribute to a positive work environment. Sharing anecdotes about collaboration and support for colleagues can help illustrate your suitability for the role.
