Solutions Specialists - INTERNAL in Abergele

Job Overview

THIS POST IS FIXED TERM/SECONDMENT FOR 5 MONTHS TO MEET THE NEEDS OF THE SERVICE

Would you like to play a key role in delivering one of the largest digital transformation projects within Betsi Cadwaladr University Health Board?

We are seeking two experienced and motivated System Support Leads to join the ICT Delivery Team supporting the All Ages Mental Health and Learning Disabilities (MHLD) Project.

These Pan BCUHB roles will support the delivery of a major digital project that will transform the way Mental Health and Learning Disability services deliver care across North Wales.

The primary purpose of these posts is to provide specialist leadership for SQL-based system configuration activities across the project. Reporting to and supporting the Product Manager, the post holders will coordinate configuration activities, provide expert system knowledge and ensure digital solutions are designed, configured, tested and deployed in line with project objectives.

Main duties of the job

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main Duties

• Lead and coordinate day-to-day system configuration activities across project workstreams.
• Support the Product Manager in delivering configuration, testing, deployment and optimisation activities.
• Provide specialist leadership for SQL-based system configuration and solution design.
• Translate complex clinical and operational requirements into effective system configuration solutions.
• Develop and maintain configuration standards, processes and best practice guidance.
• Coordinate configuration priorities and workloads to ensure delivery against project milestones.
• Lead testing activities, including integration testing, user acceptance testing and defect resolution.
• Use advanced SQL techniques to support configuration, data validation, reporting and complex issue resolution.
• Investigate and resolve complex system, configuration and data-related issues.
• Develop and maintain configuration specifications, testing plans and implementation documentation.
• Provide technical leadership, guidance and support to ICT Support Officers and Senior ICT Support Officers.
• Contribute to project planning, risk management and service improvement activities.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the 'Disability Confident Employer' scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• Meets all essential criteria as per attached job description/person specification

Desirable criteria

• Meets all desirable criteria as per attached job description/person specification

Skills

Experience

Essential Criteria

• Meets all essential criteria as per attached job description/person specification

Desirable criteria

• Meets all desirable criteria as per attached job description/person specification

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