At a Glance
- Tasks: Support the Health Visitor/School Nursing Service Manager with secretarial duties and diary management.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Be part of a diverse team committed to equality and professional growth.
- Other info: Welsh speakers are encouraged to apply; dynamic work environment with career advancement opportunities.
- Why this job: Make a difference in children's services while developing your administrative skills.
- Qualifications: Good standard of education and experience in providing secretarial support.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity has arisen within the Children and Young People’s Services, Central Area for a Personal Secretary to support the Health Visitor/School Nursing Service Manager and Health Visitor/School Nursing Management Team based in Abergele. The post-holder will provide an efficient and flexible secretarial service to the Children’s Central Area Team. This will include minute taking, typing, electronic/paper diary management and arranging appointments/meetings. By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, BCU staff and other external agencies/organisations with courtesy and discretion at all times. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Acts as the first point of contact for Service Manager, by telephone, e-mail, and correspondence or for visitors.
- Makes judgements to act or provide advice on a wide range of matters relating to the work of the Service Managers and their teams, resolving them or referring them to the most appropriate person during periods when they are absent from the office.
- Schedules and arranges meetings including the compilation of agenda and the taking and transcribing of meeting minutes. This may include attendance at HR meetings such as investigations and formal disciplinary hearings, where there is a requirement to produce formal notes within a deadline, whilst maintaining strict confidentiality and tact as the meetings may be under difficult circumstances.
- Manages the diary of the Clinical Services Manager including the scheduling, rescheduling of appointments, and booking of meeting venues and arranging refreshments/visual displays, etc.
- Works with other members of the administrative team to provide support to senior officers – this may include audio typing, letter typing, arranging meetings, compilation of spreadsheets and compilation of reports.
- Prepares and maintains personal files for medical and nursing staff on behalf of the management team.
- Updates and maintains electronic staff records with confidential staffing information such as sickness and PADRs as directed by the Clinical Service Manager, or Senior Clinicians using Electronic Staff Records (ESR).
Working for our organisation
Join Betsi Cadwaladr University Health Board (BCUHB) North Wales, the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Enjoy being part of working with engaged leadership at all levels and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Detailed Job Description And Main Responsibilities
Full job description and person specification can be found within the supporting documents or by clicking "Apply now" to view in Trac.
Person specification
Qualifications And/or Knowledge
- Essential criteria: Good Standard of Education RSA/OCR level 3 or equivalent demonstrable experience NVQ Level 3 or willingness to work towards within 2 years in post
- Desirable criteria: NVQ or equivalent in Administration
Experience
- Essential criteria: Experience at a high level of providing a comprehensive secretarial service Experience of setting up and using filing/IT systems Familiar with office procedures & deadlines
- Desirable criteria: Previous experience of working as a personal secretary Previous experience of working within the NHS
Skills
- Essential criteria: Excellent communication skills Ability to work unsupervised and make decisions Organisation skills Typing/Word Processing skills
- Desirable criteria: Ability to produce reports Experience of producing graphs and statistics Welsh language
Knowledge
- Essential Criteria: Ability to take minutes
- Desirable criteria: Comprehensive knowledge of Windows, Word, Excel, PowerPoint
Personal Secretary to Service Manager in Abergele employer: Betsi Cadwaladr University Health Board
Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales, where you will be part of a dedicated team committed to providing exceptional healthcare services. Our supportive work culture promotes equality and diversity, offering employees opportunities for professional growth and development within a dynamic environment. Located in Abergele, you will enjoy a fulfilling role as a Personal Secretary, contributing to the well-being of the community while working alongside engaged leadership and a collaborative administrative team.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Personal Secretary to Service Manager in Abergele
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Children and Young People’s Services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to secretarial roles. Think about how you’d handle diary management or minute-taking under pressure. We want you to shine!
✨Tip Number 3
Show off your skills! Bring examples of your previous work, like reports or minutes you've taken, to demonstrate your experience. It’s all about proving you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Personal Secretary to Service Manager in Abergele
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Personal Secretary role. Highlight your secretarial experience, especially any work with diary management and minute taking. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your ability to maintain confidentiality and your experience in dealing with various stakeholders, as these are key for this role.
Show Off Your Communication Skills:Since excellent communication is essential, make sure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like minute taking, diary management, and maintaining confidentiality. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Personal Secretary, excellent communication is crucial. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and organise tasks. Think of specific examples where you've successfully handled multiple responsibilities, like scheduling meetings or managing diaries. This will highlight your ability to juggle various tasks effectively.
✨Demonstrate Discretion and Professionalism
Since you'll be dealing with sensitive information, it's important to convey your understanding of confidentiality. Share examples from your past roles where you've had to handle sensitive situations with tact and professionalism. This will reassure the interviewers that you can be trusted with confidential matters.
