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- Tasks: Support client inquiries, manage records, and assist with marketing in a dynamic remote role.
- Company: BETR is revolutionising psychological testing to enhance mental health care access and quality.
- Benefits: Enjoy flexible hours, competitive pay, mentorship, and growth opportunities in a remote-first environment.
- Why this job: Join a mission-driven team making a real impact in behavioural health while developing your skills.
- Qualifications: Bachelor's degree required; 1+ year of admin experience preferred, especially in health or education.
- Other info: Ideal for those pursuing clinical licensure with pathways into clinical roles.
Location: Remote (Northeast preferred)
Hourly Rate: $25–$35/hour, depending on experience with opportunity for growth
Hours: 10–20 hours/week, flexible scheduling
About BETR
At BETR (Brain Evaluations for Transformation and Resilience), we’re redesigning how psychological testing and assessment fits into people’s wellness journeys. By combining compassionate care, streamlined operations, and strategic innovation, we are expanding access to (neuro)psychological evaluation services across the country.
We\’re building the future of behavioral health—one client, one clinician, and one well-supported practice at a time. Our goal is to center psychological assessment as the foundation of quality mental health care, and to build the tools, systems, and teams that make that vision scalable and unparalleled for both clients and clinicians starting their careers.
About the Role
We are looking for a Part-Time Administrative & Operations Coordinator to support our fast-growing team across several essential functions. This is a dynamic, multi-disciplinary role suited to someone who enjoys working across client experience, backend systems, and communications.
The ideal candidate will thrive in a remote-first, mission-driven environment and bring a warm, organized, and resourceful presence to everything they do.
Key Responsibilities
Client Support & Intake
·Manage inbound client inquiries with professionalism and warmth
·Support onboarding and scheduling workflows via SimplePractice
·Serve as a liaison between clinicians, clients, and families
·Ensure timely follow-up and documentation
Operational & Practice Administration
·Maintain and update client administrative records and practice dashboards
·Support billing and insurance workflows, invoicing, and claim submission processes
·Help standardize SOPs and administrative templates
·Track and support scheduling, credentialing, and clinician coordination
Marketing & Communications
·Draft and post light content across social media and client outreach channels
·Help manage email lists and ecosystem partner campaigns (e.g., providers, schools, etc.)
·Support referral source engagement and tracking
·Ensure brand and messaging consistency across touchpoints
Qualifications
·Bachelor’s degree required; Master’s (complete or in-progress) in a related field (psychology, social work, education, health admin) a plus
·1+ year(s) of administrative experience, ideally in a behavioral health, educational, or medical setting
·Comfort with tools like SimplePractice, Microsoft Office, and social media platforms
·Strong interpersonal and communication skills
·Highly organized, accountable, and able to work independently
·Commitment to client privacy and HIPAA-compliant practices
Why Join BETR?
·Competitive hourly compensation with flexible, remote work hours
·Mentorship and exposure to a cutting-edge behavioral health business
·Opportunity to grow into a larger leadership or training role, especially if pursuing clinical licensure
oFor qualified or aspiring clinicians, a pathway into supervised and independent clinical roles, including exposure to the latest tools, frameworks, and training in psychological testing and assessment
·Collaborate with a founding team that blends clinical excellence, technology, and business strategy
·Make a measurable impact on the lives of clients, families, and clinicians
To Apply
Please send a brief email with your resume and a short statement of interest to:
betrrecruiting@bbetr.net
Include your availability and any relevant systems experience.
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Part-Time Practice Admin & Operations Coordinator employer: BETR
Contact Detail:
BETR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Practice Admin & Operations Coordinator
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like SimplePractice and Microsoft Office. Being comfortable with these platforms will not only boost your confidence but also show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in client support or administrative roles, especially in behavioural health or educational settings. This will demonstrate your understanding of the environment and the specific challenges that come with it.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've effectively managed client inquiries or communications in past roles. This is crucial for the role, and sharing specific examples can make a strong impression.
✨Tip Number 4
Research BETR's mission and values thoroughly. Understanding their approach to psychological assessment and client care will allow you to align your responses during any interviews, demonstrating your genuine interest in their work.
We think you need these skills to ace Part-Time Practice Admin & Operations Coordinator
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant administrative experience, especially in behavioural health or similar fields. Emphasise skills that align with the responsibilities listed in the job description, such as client support and operational administration.
Craft a Compelling Statement of Interest: In your statement, express your passion for psychological assessment and how it fits into your career goals. Mention specific experiences that demonstrate your organisational skills and ability to work independently in a remote environment.
Highlight Relevant Tools and Skills: If you have experience with tools like SimplePractice or Microsoft Office, make sure to mention this. Also, highlight your strong interpersonal and communication skills, as these are crucial for the role.
Showcase Your Flexibility: Since the position offers flexible hours, indicate your availability clearly in your application. This shows that you are adaptable and ready to meet the needs of the team.
How to prepare for a job interview at BETR
✨Show Your Warmth
Since the role involves client support and communication, it's crucial to convey warmth and professionalism during your interview. Practice how you introduce yourself and respond to questions in a friendly yet professional manner.
✨Familiarise Yourself with Relevant Tools
The job mentions tools like SimplePractice and Microsoft Office. Make sure you understand how these tools work and be ready to discuss any relevant experience you have with them. This shows you're prepared and can hit the ground running.
✨Highlight Your Organisational Skills
As the role requires strong organisational abilities, prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your capability to handle the dynamic nature of the position.
✨Understand BETR's Mission
Research BETR's mission and values before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to their goal of enhancing mental health care through innovative practices.
