At a Glance
- Tasks: Support the Service Manager in leading and developing staff teams for outstanding care.
- Company: Join a values-driven organisation dedicated to supporting individuals with learning disabilities.
- Benefits: Competitive salary, extensive training, 28-38 days holiday, and health cash plan.
- Other info: Flexible working, regular feedback, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while advancing your career in care.
- Qualifications: Experience in health and social care, supervisory skills, and a valid UK driving licence.
The predicted salary is between 25418 - 25418 £ per year.
Assistant Service Manager in South/West Shrewsbury. Full-time admin hours (37.5 hours). Salary £25,418.25 (Pay award pending).
Benefits of joining our team:
- Competitive pay
- High quality training - we provide all the training you need to deliver first class support
- 28 days holiday in your first year, increasing to 33 days after five years and then 38 days after ten years' service
- Comprehensive induction programme including shadow shifts – which means you'll be fully supported to understand the role whilst getting to know the team and the people you will support
- Free and confidential counselling services for you and your family
- A Simply Health Cash Plan - to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more
- Long service rewards starting at £100 increasing to £150 depending on length of service
- Contributory Pension scheme
- Development opportunities - we want to support you in your career in care, from becoming a mental health first aider to career progression - from support worker to service manager
- Regular supervisions with your manager, team meetings and feedback
- Refer-a-Friend Award – earn £200 every time you successfully refer a friend and they complete their probation
- Birthday recognition – an Amazon e-voucher every year
- Paid enhanced DBS certificate
- Access to the “Blue light Card” scheme that offers discounts to social care staff in a range of shops both online and on the High street
We have an exciting opportunity for an Assistant Service Manager to work across five shared supported living services in Shrewsbury. The successful candidate will support the Service Manager to lead, manage, and develop staff teams, delivering outstanding, person-centred support to up to 15 individuals with learning disabilities and autism.
You will play a key role in promoting independence, supporting people to achieve their goals and aspirations, and ensuring services remain compliant, safe and of a high quality. This is a full-time, off-rota position; however, some direct support may be required when needed to ensure continuity of care and a willingness to work flexibly to support your staff team.
You will be confident, organised and proactive with a supportive leadership style, bolstering your team with mentoring and supervision. You will be committed to Bethphage's values, policies and procedures, whilst maintaining compliance with regulatory, organisational and quality standards. With values driven support, placement planning, reviews and documentation, you will ensure high quality, person-centred support is delivered at all times. You will be focused on promoting independence and positive outcomes for the people we support.
About You:
Essential Requirements:
- Driver with UK manual licence for at least 1 year and own vehicle
- Supervisory or previous managerial experience within Health and Social Care
- A strong understanding of Person-Centred Thinking and Planning
- Knowledge of Positive Behaviour Support (PBS)
- A good understanding of compliance and quality control
- Level 3 Diploma in Health & Social Care (or working towards)
- Good IT skills including Eclipse and Care Planner
- Promote independence and daily living skills
- Ability to work independently as well as part of a team
- Ability to work well under pressure and adapt to changing priorities
*Some of our roles require males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010.
If you would like more information, please get in touch with our recruitment team by calling: 01743 272880 or drop us an email.
Interview Date: 6th May 2026
Assistant Service Manager in Shrewsbury employer: Bethphage
Bethphage is an exceptional employer that prioritises the well-being and development of its staff, offering a comprehensive induction programme and extensive benefits such as 28 days of holiday in your first year, increasing with service. With a strong focus on employee growth opportunities, including career progression from support worker to service manager, and a supportive work culture that values teamwork and individual contributions, working at Ruckley provides a rewarding experience in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager in Shrewsbury
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Bethphage.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Bethphage!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Bethphage, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Bethphage or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assistant Service Manager in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Bethphage:Before hitting send, make sure to tailor your application specifically to Bethphage! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Bethphage
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
