Service Manager
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Service Manager

Shrewsbury Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch service and support.
  • Company: Join a dynamic company focused on quality and employee growth.
  • Benefits: Enjoy competitive pay, extensive training, and generous holiday allowances.
  • Why this job: This role offers a chance to develop skills in a supportive environment while making a real impact.
  • Qualifications: No specific qualifications required; just a passion for service and teamwork.
  • Other info: Hybrid working model allows flexibility in your work-life balance.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Full Time (37.5 hours per week, hybrid working)

Salary £30,210

Benefits of joining or team.

  • Competitive pay
  • High quality training- we provide all the training you need to deliver first class support;
  • 26 days holiday plus bank holidays in your first year, increasing to 31 day after five years and then 36 days after ten-years service.
  • Comprehensive induction programme, which means youll be fully supported to understand the role whilst getting to know the team and the people you will support
  • Free and confidential counselling services for you and your family
  • A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more
  • Long service rewards starting at £100 increasing to £150 depending on length of service we believe our staff are our greatest asset and we want to reward you for your hard work and commitment to Bethphage
  • Contributory Pension scheme
  • Development opportunities- we want to support you in your career in care, your development is our development
  • Regular supervisions with your line manager, team meetings and feedback
  • Refer-a-Friend Award earn £200 every time you successfully refer a friend and they complete their probation.
  • Birthday recognition an Amazon e-voucher every year
  • Paid enhanced DBS certificate
  • Access to the Blue light Card scheme that offers discounts to social care staff in a range of shops both online and on the High street

We are looking for that special someone to lead and manage our Services in South Shropshire. This is a terrific opportunity to provide support to individuals in shared living environments and small care settings. As a Service Manager you will work with established services assisting our supported people to reach their full potential.

Your role will involve leading the day to day management of the services, ensuring people receive high quality support to develop and maintain their independence and take part in creative community and leisure activities. You will bolster the Team to 'think outside the box', so the supported people are offer a wide and diverse variety events and support.

The Service Manager we are looking for will have significant experience in the Adult Care Sector, you will be confident, good with IT and systems, a great communicator and able to work with people across all levels. It is important for you to have understanding and practise of person-centred and positive behaviour support. You will encourage your team to work together, for the best outcomes and have the ability to solve issues that arise.

Candidates who do not have a Level 5 qualification, will be considered as long as they have suitable management experience and knowledge of the sector.

This vacancy is a fantastic opportunity for someone who is looking for a new challenge working in a person-centred positive behaviour organisation.

About You:

Essential Requirements:

  • Driver with UK manual licence and own vehicle.
  • Level 3/4 and prepared to work towards Management Level 5
  • Previous experience working with Positive Behaviour Support & care sector
  • Supervisory/management experience
  • Experience of working with people with Learning disabilities and Autism
  • Good communication skills
  • Good IT knowledge/skills/systems

*Some of our roles require males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010

If you would like more information, please get in touch with our recruitment team by calling: 01743 272880

Interview Date: TBC

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Service Manager employer: Bethphage

As a Service Manager at our company, you will join a supportive and dynamic team that values your growth and well-being. We offer competitive pay, extensive training, and generous holiday allowances that increase with your tenure, ensuring a healthy work-life balance. Our hybrid working model fosters flexibility, allowing you to thrive both personally and professionally in a rewarding environment.
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Contact Detail:

Bethphage Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Familiarize yourself with our company culture and values. Understanding what we stand for will help you align your answers during the interview and show that you're a great fit for our team.

✨Tip Number 2

Highlight your experience in delivering first-class support. Be ready to share specific examples of how you've successfully managed customer service situations in the past.

✨Tip Number 3

Prepare to discuss your approach to training and development. Since we provide high-quality training, showing your commitment to continuous learning will resonate well with us.

✨Tip Number 4

Research common challenges faced by Service Managers in hybrid working environments. Being able to discuss these challenges and your strategies for overcoming them will demonstrate your readiness for the role.

We think you need these skills to ace Service Manager

Customer Service Excellence
Team Leadership
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Technical Support Knowledge
Adaptability
Training and Development
Performance Management
Analytical Skills
Project Management
Empathy
Organizational Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Service Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in service management or related fields. Use specific examples that demonstrate your ability to deliver first-class support.

Showcase Your Skills: Make sure to highlight any relevant skills that align with the job requirements, such as leadership, communication, and problem-solving abilities. Provide concrete examples of how you've used these skills in past roles.

Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are interested in the Service Manager role and how your background makes you a great fit. Be sure to mention your enthusiasm for the training and development opportunities offered.

How to prepare for a job interview at Bethphage

✨Understand the Role

Make sure you have a clear understanding of what a Service Manager does. Familiarize yourself with the responsibilities and expectations outlined in the job description, so you can speak confidently about how your skills align with the role.

✨Highlight Your Experience

Prepare specific examples from your past work that demonstrate your ability to deliver first-class support. Think about situations where you successfully managed a team or resolved customer issues effectively.

✨Show Enthusiasm for Training

Since the company offers high-quality training, express your eagerness to learn and grow within the role. Discuss any previous training experiences and how they have helped you in your career.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the induction program, team dynamics, or opportunities for professional development. It shows your interest in the position and the company.

Service Manager
Bethphage
Apply now
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