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- Tasks: Support the Service Manager in leading and developing staff teams for outstanding care.
- Company: Join a values-driven organisation dedicated to supporting individuals with learning disabilities.
- Benefits: Competitive salary, extensive training, 28-38 days holiday, and health cash plan.
- Why this job: Make a real difference in people's lives while advancing your career in care.
- Qualifications: Experience in health and social care management and a Level 3 Diploma.
- Other info: Flexible working, regular feedback, and opportunities for personal development.
The predicted salary is between 25418 - 25418 £ per year.
Assistant Service Manager in South/West Shrewsbury
Full-time admin hours (37.5 hours)
Salary £25,418.25 (Pay award pending)
Benefits of joining our team:
- Competitive pay
- High quality training - we provide all the training you need to deliver first class support
- 28 days holiday in your first year, increasing to 33 days after five years and then 38 days after ten years' service
- Comprehensive induction programme including shadow shifts – which means you'll be fully supported to understand the role whilst getting to know the team and the people you will support
- Free and confidential counselling services for you and your family
- A Simply Health Cash Plan - to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more
- Long service rewards starting at £100 increasing to £150 depending on length of service
- Contributory Pension scheme
- Development opportunities - we want to support you in your career in care, from becoming a mental health first aider to career progression - from support worker to service manager
- Regular supervisions with your manager, team meetings and feedback
- Refer-a-Friend Award – earn £200 every time you successfully refer a friend and they complete their probation
- Birthday recognition – an Amazon e-voucher every year
- Paid enhanced DBS certificate
- Access to the “Blue light Card” scheme that offers discounts to social care staff in a range of shops both online and on the High street
We have an exciting opportunity for an Assistant Service Manager to work across five shared supported living services in Shrewsbury. The successful candidate will support the Service Manager to lead, manage, and develop staff teams, delivering outstanding, person-centred support to up to 15 individuals with learning disabilities and autism.
You will play a key role in promoting independence, supporting people to achieve their goals and aspirations, and ensuring services remain compliant, safe and of a high quality. This is a full-time, off-rota position; however, some direct support may be required when needed to ensure continuity of care and a willingness to work flexibly to support your staff team.
You will be confident, organised and proactive with a supportive leadership style, bolstering your team with mentoring and supervision. You will be committed to Bethphage's values, policies and procedures, whilst maintaining compliance with regulatory, organisational and quality standards. With values driven support, placement planning, reviews and documentation, you will ensure high quality, person-centred support is delivered at all times. You will be focused on promoting independence and positive outcomes for the people we support.
About You:
Essential Requirements:
- Driver with UK manual licence for at least 1 year and own vehicle
- Supervisory or previous managerial experience within Health and Social Care
- A strong understanding of Person-Centred Thinking and Planning
- Knowledge of Positive Behaviour Support (PBS)
- A good understanding of compliance and quality control
- Level 3 Diploma in Health & Social Care (or working towards)
- Good IT skills including Eclipse and Care Planner
- Promote independence and daily living skills
- Ability to work independently as well as part of a team
- Ability to work well under pressure and adapt to changing priorities
*Some of our roles require males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010.
If you would like more information, please get in touch with our recruitment team by calling: 01743 272880 or drop us an email.
Interview Date: 6th May 2026
Assistant Service Manager in Newport employer: Bethphage
Contact Detail:
Bethphage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager in Newport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bethphage's website and social media. Understanding their values and mission will help you connect during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the role of Assistant Service Manager.
✨Tip Number 3
Bring your A-game! Prepare some thoughtful questions to ask at the end of your interview. This shows you're engaged and serious about the position, plus it gives you a chance to find out if the role is right for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
We think you need these skills to ace Assistant Service Manager in Newport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Assistant Service Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills, like person-centred thinking and compliance knowledge, make you a great fit for our team. We want to see real examples of how you've made a difference in previous roles.
Be Authentic: Let your personality shine through! We value authenticity, so don’t be afraid to share your passion for supporting individuals with learning disabilities and autism. Show us why you care about this work.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Bethphage
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Service Manager role. Familiarise yourself with person-centred support and how it applies to individuals with learning disabilities and autism. This will help you demonstrate your knowledge and passion for the position.
✨Showcase Your Leadership Style
Be prepared to discuss your supervisory or managerial experience. Think of specific examples where you've successfully led a team or mentored staff. Highlight your supportive leadership style and how it aligns with the values of Bethphage.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Prepare scenarios where you had to adapt to changing priorities or ensure compliance with quality standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training opportunities available or how the team promotes independence for the individuals they support. This shows your genuine interest in the role and the organisation.