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- Tasks: Welcome patients and manage appointments with a friendly, informative approach.
- Company: A caring healthcare provider in Margate focused on patient satisfaction.
- Benefits: Part-time hours, NHS Pension access, and a uniform provided.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: GCSEs in English and Maths, strong communication skills, and computer literacy.
- Other info: Join a supportive team in a rewarding environment.
The predicted salary is between 10 - 13 £ per hour.
A healthcare provider in Margate is seeking a Receptionist/Telephonist to provide a welcoming and informative service to patients.
Key responsibilities include:
- Managing appointments
- Assisting patients by telephone and in person
- Maintaining patient confidentiality at all times
Applicants should have:
- GCSEs in English and Maths
- Excellent communication skills
- Computer literacy
This is a part-time position (22 hours) with competitive benefits including access to the NHS Pension Scheme and a uniform provided.
Patient Care Concierge — Front Desk & Telephony in Margate employer: Bethesda Medical Centre
Contact Detail:
Bethesda Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Concierge — Front Desk & Telephony in Margate
✨Tip Number 1
Make sure you know the ins and outs of the healthcare provider you're applying to. Research their values, services, and any recent news. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with patients, it’s crucial to be clear and friendly. Try role-playing common scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the workplace culture and tips for the interview process. They might even give you a heads-up on what the hiring managers are looking for!
✨Tip Number 4
When you apply, do it through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive tips and resources available there to help you stand out from the crowd.
We think you need these skills to ace Patient Care Concierge — Front Desk & Telephony in Margate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're the perfect fit for our welcoming environment.
Tailor Your Application: Make sure to tailor your application to the Patient Care Concierge role. Highlight your experience with managing appointments and assisting patients, as these are key responsibilities. We love seeing how your skills match what we're looking for!
Proofread, Proofread, Proofread!: Before hitting send, give your application a good proofread. Spelling and grammar mistakes can distract from your great qualifications. We appreciate attention to detail, especially in a role where communication is key!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Bethesda Medical Centre
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Patient Care Concierge. Familiarise yourself with managing appointments and the importance of patient confidentiality. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since excellent communication is crucial for this position, practice how you articulate your thoughts. You might want to role-play common scenarios, like answering a phone call from a patient or greeting someone at the front desk. This will help you feel more comfortable during the actual interview.
✨Showcase Your Computer Literacy
Being computer literate is a must for this job. Brush up on any relevant software you might use, such as appointment scheduling systems or patient management software. If you have experience with specific tools, be ready to discuss them and how they can benefit the healthcare provider.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the work environment, or how they support their staff. This not only shows your interest but also helps you determine if this is the right fit for you.
