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- Tasks: Provide top-notch customer service while managing patient interactions and scheduling.
- Company: Beth Israel Lahey Health is a leading healthcare organisation dedicated to patient care.
- Benefits: Enjoy full-time hours, a supportive team environment, and the chance to make a real impact.
- Why this job: Join a passionate team and help ensure patients receive timely care in a rewarding role.
- Qualifications: High School Degree or GED with at least 1 year in a busy customer service role.
- Other info: Vaccination against influenza and COVID-19 is required for all staff.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Medical Secretary role at Beth Israel Lahey Health.
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
Job Summary: BILH Primary Care offers an opportunity to make a difference. As a frontline representative, you will exercise high standards of customer service in all interactions with patients and staff. Your role involves phone interactions, registration, scheduling, co-pay collection, billing, and appointment confirmation, crucial for ensuring patients receive the right care at the right time.
Qualifications:
- High School Degree or GED
- Minimum 1 year of experience in a high-volume customer service position
Skills and Knowledge:
- Strong customer service skills
- Proficient PC skills
- Effective written and verbal communication skills
- Ability to multitask
As a healthcare organization, Beth Israel Lahey Health requires all staff to be vaccinated against influenza and COVID-19 as a condition of employment.
Join over 35,000 professionals making a difference in patient care. Your skills and compassion can strengthen our team.
Equal Opportunity Employer/Veterans/Disabled
Medical Secretary employer: Beth Israel Lahey Health
Contact Detail:
Beth Israel Lahey Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Secretary at Beth Israel Lahey Health. Understanding their focus on customer service and patient interaction will help you tailor your approach during interviews.
✨Tip Number 2
Highlight your experience in high-volume customer service roles. Be ready to share specific examples of how you've managed multiple tasks effectively, as this is crucial for the position.
✨Tip Number 3
Brush up on your communication skills. Since the role involves significant interaction with patients and staff, demonstrating your ability to communicate clearly and effectively can set you apart.
✨Tip Number 4
Research the vaccination requirements for employment at Beth Israel Lahey Health. Being informed about these policies shows your commitment to health and safety, which is vital in the healthcare sector.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in high-volume settings. Emphasise any roles where you managed phone interactions, scheduling, or billing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong customer service skills and your ability to multitask. Mention specific examples from your past experiences that demonstrate your effectiveness in similar roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency with PC skills and effective communication. These are crucial for the Medical Secretary role, so make them stand out.
Follow Application Instructions: Carefully read the job posting and ensure you follow all application instructions. This includes submitting all required documents and adhering to any specified formats or guidelines.
How to prepare for a job interview at Beth Israel Lahey Health
✨Showcase Your Customer Service Skills
As a Medical Secretary, you'll be the first point of contact for patients. Highlight your previous experience in customer service roles and provide examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Multitasking Abilities
This role requires juggling multiple tasks at once. Be prepared to discuss specific instances where you've successfully managed several responsibilities simultaneously, such as scheduling appointments while handling phone inquiries.
✨Familiarise Yourself with Healthcare Terminology
Understanding medical terminology can set you apart from other candidates. Brush up on common terms related to patient care, billing, and appointment scheduling to show your readiness for the role.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the organisation. Ask about the team dynamics, training opportunities, or how success is measured in the role to demonstrate your enthusiasm.
