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- Tasks: Assist patients at the front desk, manage schedules, and provide medical support.
- Company: Join Beth Israel Deaconess Medical Center, a leading teaching hospital in Boston.
- Benefits: Enjoy a supportive team environment and opportunities for growth in healthcare.
- Other info: Fluency in English and Spanish is required; must be vaccinated against flu and COVID-19.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in a dynamic setting.
- Qualifications: High School diploma or GED; experience in patient care preferred.
The predicted salary is between 28800 - 43200 £ per year.
Clinical Practice Assistant OBGYN page is loaded
Clinical Practice Assistant OBGYN
Apply locations Beth Israel Deaconess Medical Center time type Full time posted on Posted Yesterday job requisition id JR80038
When you join the growing BILH team, you\’re not just taking a job, you’re making a difference in people’s lives.
High-volume OBGYN practice at BILH-Chelsea. Position is primarily at busy, front desk reception and answering telephone for our department. Cross-trained for medical assisting duties as needed. Fluency in English and Spanish required. Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers.
Job Description:
Essential Responsibilities:
- Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
- Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers.
- Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc.
- Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system.
- Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process.
- Collects copayments following standards for managing copayment processes. Directs patients at time of check in.
- Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.
- Verifies patient schedule to assure patient was seen and enters billing tickets into system.
Required Qualifications:
- High School diploma or GED required.
- Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
- MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.
Preferred Qualifications:
-
Phlebotomy certificate
Competencies:
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 – 60 years, Elderly: 60 -.
Physical Nature of the Job:
Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients\’ lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
About Us
BIDMC is a world-class teaching hospital of Harvard Medical School and is located in the heart of Boston. We are passionate about caring for our patients like they are family, finding new cures, using the finest and the latest technologies, and teaching and inspiring caregivers of tomorrow. We put people at the center of everything we do, because we believe in medicine that puts people first.
• 673 licensed beds, including 493 medical/surgical beds, 77 critical care beds, and 62 OB/GYN beds• 5,292 births a year• A full range of emergency services, including a Level 1 Trauma Center and roof-top heliport• The Beth Israel Deaconess Learning Center, offering patients and families up-to-date health information and access to current research on a wide range of medical conditions.
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Clinical Practice Assistant OBGYN employer: Beth Israel Lahey Health, Inc.
Contact Detail:
Beth Israel Lahey Health, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Practice Assistant OBGYN
✨Tip Number 1
Familiarise yourself with the specific duties of a Clinical Practice Assistant in an OBGYN setting. Understanding the nuances of patient interaction, scheduling, and medical assisting will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Since fluency in both English and Spanish is required, practice your communication skills in both languages. Being able to effectively converse with patients in their preferred language can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees at Beth Israel Deaconess Medical Center. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Highlight any relevant experience you have in high-volume healthcare settings. Discussing your ability to manage multiple tasks efficiently will show that you're well-prepared for the fast-paced environment of the OBGYN practice.
We think you need these skills to ace Clinical Practice Assistant OBGYN
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in patient care, customer service, and any medical assisting roles. Emphasise your fluency in English and Spanish, as this is a key requirement for the position.
Craft a Strong Cover Letter: In your cover letter, express your passion for working in healthcare and how your skills align with the responsibilities of the Clinical Practice Assistant role. Mention specific experiences that demonstrate your ability to communicate effectively and provide excellent patient service.
Highlight Relevant Qualifications: Clearly list any certifications you hold, such as MA, EMT, CNA, or LNA, and detail your direct patient care experience. If you have a phlebotomy certificate, make sure to include that as well.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare setting.
How to prepare for a job interview at Beth Israel Lahey Health, Inc.
✨Showcase Your Communication Skills
As a Clinical Practice Assistant, you'll be interacting with patients and staff regularly. During the interview, demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Use examples from past experiences where you successfully assisted patients or resolved issues.
✨Highlight Your Bilingual Abilities
Fluency in English and Spanish is a requirement for this role. Make sure to mention your language skills during the interview and provide examples of how you've used them in a professional setting to assist patients or colleagues.
✨Emphasise Your Customer Service Experience
This position requires a high level of customer service. Be prepared to discuss your previous roles where you provided excellent service, handled difficult situations, or contributed to a positive patient experience. Highlight any specific techniques you used to ensure patient satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle stressful situations. Think of scenarios where you had to prioritise tasks or manage multiple responsibilities, and be ready to explain your thought process and actions taken.