Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Patient Access team, ensuring smooth operations and training new staff.
- Company: Join Beth Israel Deaconess Hospital-Plymouth, a leading healthcare provider making a real difference.
- Benefits: Enjoy a full-time role with opportunities for growth and impactful work in healthcare.
- Why this job: Make a positive impact on patient experiences while developing your leadership skills.
- Qualifications: Bachelor's degree preferred; 3+ years in Patient Access and 2+ years in management required.
- Other info: Must be vaccinated against influenza as part of employment requirements.
The predicted salary is between 42000 - 84000 ÂŁ per year.
Join to apply for the PATIENT ACCESS MANAGER role at Beth Israel Deaconess Hospital-Plymouth
2 days ago Be among the first 25 applicants
Join to apply for the PATIENT ACCESS MANAGER role at Beth Israel Deaconess Hospital-Plymouth
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Exempt
When you join the growing BILH team, you\’re not just taking a job, you’re making a difference in people’s lives.
PATIENT ACCESS MANAGER
Job Description:
Duties/Responsibilities:
- Participate in the goal setting process for the Patient Access Department and assists the Director of Patient Access in short and long range planning for all Registration process areas.
- Ensure efficient and effective department operations and front-end revenue cycle functions, such as: accurate demographic and insurance data collection, eligibility verification and patient payment at time of service.
- Enforces registration and departmental policies, practices, procedures and work rules in accordance with approved hospital policies.
- Plans and conducts new hire orientation and on-going training programs (i.e. regulations, technology, customer service skills, policies and procedures, etc.) for all staff. Modifies training materials/program content and creates job aids and tools as needed. Ensures staff is properly trained in all department, hospital and regulatory policies and procedures.
- Supervisory responsibility include but are not limited to Interviewing, hiring, orienting, training, communicating job expectations, assigning work, coaching, performance appraising, handling of disciplinary issues, addressing complaints & resolving problems.
- Communicates deficits and problems to Director with recommended solutions for improvements.
- Monitor department metrics to ensure goals are being met.
- Develop and implement actions plans as identified.
- Maintain open communication with co-workers, physicians, hospital departments, outside vendors and management and works to improve interdepartmental relationships.
- Participate in quality improvement using observations, evaluate data collection, identify needs and implement change.
- Share On-Call responsibilities.
It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.
Education/Experience Required:
- Bachelor\’s Degree preferred.
- Minimum 3+ years experience working in Patient Access/ Registration process operations in a hospital and/or medical office setting required.
- Minimum of 2+ years supervisory or management experience in a healthcare setting required.
- Working knowledge of Patient Registration requirements, insurance verification, EMTALA, HIPAA, medical terminology, CPT and ICD-10 Codes, etc.
- Proficiency using a personal computer to create and manage documents, reports and presentations in Microsoft Word, Excel, and Power point is required.
- Excellent oral and written communication skills to effectively train staff and interact with patients and vendors.
- Organizational skills necessary to manage daily registration operations, coordinate multiple projects simultaneously and implement processes.
Registration/Certification:
N/A
Physical/Environmental Requirements
This job requires frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking and lifting over 10 lbs. There will be occasional need for climbing stairs, lifting in excess of 50 – 100 lbs and sitting. Constant use of hearing, sight and speech. Frequent use of smell and touch. Frequent keyboard and telephone use. Constant concentration and problem solving.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients\’ lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Health Care Provider
-
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Beth Israel Deaconess Hospital-Plymouth by 2x
Sign in to set job alerts for “Patient Access Manager” roles.
Patient Access Supervisor (40 Hours, Days)
Marshfield, MA $50,000.00-$65,000.00 2 weeks ago
Marshfield, MA $58,500.00-$65,000.00 2 weeks ago
Marshfield, MA $58,500.00-$65,000.00 1 month ago
Patient Access Coordinator – Part Time Split (Day/Evening)
Patient Access Coordinator (40 Hours, Evenings)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
PATIENT ACCESS MANAGER employer: Beth Israel Deaconess Hospital-Plymouth
Contact Detail:
Beth Israel Deaconess Hospital-Plymouth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PATIENT ACCESS MANAGER
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Patient Access Manager. Understanding the nuances of patient registration, insurance verification, and departmental operations will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with current or former employees at Beth Israel Deaconess Hospital-Plymouth. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Since the role involves supervisory responsibilities, showcasing your ability to train and motivate staff will be crucial in making a strong impression.
✨Tip Number 4
Stay updated on healthcare regulations and best practices related to patient access. Being knowledgeable about EMTALA, HIPAA, and other relevant laws will demonstrate your commitment to compliance and quality improvement in the healthcare setting.
We think you need these skills to ace PATIENT ACCESS MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in patient access and registration operations. Emphasise your supervisory or management roles in healthcare settings, as well as your familiarity with regulations like EMTALA and HIPAA.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving patient access and your ability to lead a team. Mention specific achievements in previous roles that demonstrate your skills in training staff and enhancing departmental operations.
Highlight Communication Skills: Since excellent communication is crucial for this role, provide examples in your application of how you've effectively trained staff or resolved issues with patients and vendors. This will show your capability in maintaining open communication within the department.
Showcase Organisational Skills: Detail your experience in managing multiple projects and coordinating daily operations. Use specific examples to illustrate how you have successfully implemented processes that improved efficiency in patient registration.
How to prepare for a job interview at Beth Israel Deaconess Hospital-Plymouth
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Patient Access Manager. Familiarise yourself with key terms like EMTALA, HIPAA, and the registration process. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
As this role involves supervisory responsibilities, be prepared to discuss your management style and experiences. Share specific examples of how you've successfully trained staff or resolved conflicts in previous positions.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past challenges you've encountered in patient access operations and how you addressed them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication Skills
Effective communication is crucial in this role. Be ready to discuss how you ensure clear communication with staff, patients, and other departments. Highlight any experience you have in training or presenting information to diverse audiences.
