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- Tasks: Assist customers with betting, answer queries, and promote products in a lively retail environment.
- Company: Leading UK bookmaker known for enhancing customer experiences.
- Benefits: Bonuses, pension, mental health support, and flexible working hours.
- Why this job: Join a fast-paced team and make a difference in customer experiences.
- Qualifications: Strong customer service skills and availability for nights and weekends.
- Other info: Exciting perks and opportunities for personal growth in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
A leading bookmaker in the UK is seeking an Assistant Sales Manager to enhance customer experiences in their retail shops. You will be responsible for processing bets, attending to customer queries, and engaging with customers about products and promotions.
The ideal candidate will have strong customer service skills, enjoy a fast-paced environment, and be available to work nights and weekends.
This role offers a variety of benefits, including bonuses and mental health support.
Retail Betting Assistant — Bonuses, Pension & Perks employer: Betfred
Contact Detail:
Betfred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Betting Assistant — Bonuses, Pension & Perks
✨Tip Number 1
Get to know the company! Research their values, products, and promotions. This will help you engage with customers and show your passion during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Retail Betting Assistant. The more prepared you are, the more confident you'll feel when interacting with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. They can provide insider tips and might even refer you for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Retail Betting Assistant — Bonuses, Pension & Perks
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and how you can bring that energy to our retail shops.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Retail Betting Assistant role. We love seeing candidates who take the time to connect their background to what we’re looking for.
Be Ready for a Fast-Paced Environment: Let us know how you thrive in busy settings. Share examples of how you’ve managed multiple tasks or handled high-pressure situations. This will show us you’re ready for the hustle and bustle of our retail shops!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Betfred
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of betting terminology and processes. Familiarise yourself with common bets and promotions offered by the company. This will show your enthusiasm for the role and help you engage confidently with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or enhanced a customer's experience. This will demonstrate your ability to handle queries effectively in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations in the retail betting environment. Practice responses to questions like 'What would you do if a customer was unhappy with their bet?' This will help you think on your feet during the interview.
✨Highlight Your Flexibility
Since the role requires working nights and weekends, be prepared to discuss your availability openly. Emphasise your willingness to adapt to the schedule and how you manage work-life balance. This shows you're committed and ready to meet the demands of the job.
