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- Tasks: Lead customer-facing services and ensure alignment with product strategy.
- Company: Top betting and gaming company based in Manchester.
- Benefits: Competitive salary, plus additional benefits for your well-being.
- Why this job: Join a dynamic team and make a real impact in the gaming industry.
- Qualifications: Experience in service or product management and knowledge of ITIL frameworks.
- Other info: Exciting opportunities for career growth in a fast-paced environment.
The predicted salary is between 50000 - 60000 £ per year.
A leading betting and gaming company in Manchester is seeking a Service Manager to ensure efficient customer-facing services in alignment with product strategy. The role involves owning performance standards, leading reviews, and fostering strong stakeholder relationships.
The ideal candidate will have experience in service or product management, a thorough understanding of ITIL frameworks, and be familiar with SaaS and cloud-based services.
Competitive salary of £50,000-£60,000 plus benefits available.
Digital Service Lifecycle Leader: Product & Performance in Manchester employer: Betfred
Contact Detail:
Betfred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Service Lifecycle Leader: Product & Performance in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their service lifecycle and how your experience aligns with their needs. This shows you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in service or product management fits the role. Highlight your understanding of ITIL frameworks and SaaS/cloud services to make a strong impression.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace Digital Service Lifecycle Leader: Product & Performance in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital Service Lifecycle Leader. Highlight your experience in service or product management and any familiarity with ITIL frameworks, SaaS, and cloud-based services. We want to see how you fit into our vision!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our product strategy. Don’t forget to mention your experience in leading reviews and building stakeholder relationships.
Showcase Relevant Achievements: When detailing your past roles, focus on achievements that demonstrate your ability to meet performance standards and improve customer-facing services. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Betfred
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL frameworks before the interview. Be ready to discuss how you've applied these principles in previous roles, especially in service or product management. This will show that you understand the core of what the company is looking for.
✨Showcase Your SaaS and Cloud Knowledge
Familiarity with SaaS and cloud-based services is key for this role. Prepare examples of how you've worked with these technologies in the past. Highlight any specific projects where you improved performance or customer satisfaction through these services.
✨Build Strong Stakeholder Relationships
Since the role involves fostering strong stakeholder relationships, think of instances where you've successfully managed stakeholders. Be ready to share how you navigated challenges and maintained positive communication, as this will demonstrate your interpersonal skills.
✨Prepare Questions That Matter
Interviews are a two-way street, so prepare insightful questions about the company's product strategy and performance standards. This not only shows your interest but also helps you gauge if the company aligns with your career goals.