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- Tasks: Enhance customer experiences by processing bets and addressing queries.
- Company: Leading bookmaker in Harlow with a supportive and inclusive culture.
- Benefits: Bonuses, pension contributions, and flexible working hours.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong customer service skills and availability for flexible hours.
- Other info: Great opportunity for growth in a vibrant retail environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading bookmaker in Harlow is seeking an Assistant Sales Manager to enhance customer experiences. The role involves processing bets, attending customer queries, and collaborating with a dynamic team.
Candidates should have strong customer service skills and be available for flexible hours including evenings and weekends.
The position offers various benefits including bonuses and pension contributions, within a supportive and inclusive work environment.
Retail Customer Service Pro — Sports & Betting in Harlow employer: Betfred
Contact Detail:
Betfred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Pro — Sports & Betting in Harlow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the sports and betting industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when discussing how you handle customer queries and enhance experiences.
✨Tip Number 3
Show off your flexibility! Since the role requires availability during evenings and weekends, be ready to discuss your schedule openly. Employers love candidates who are adaptable and willing to meet their needs.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our dynamic team!
We think you need these skills to ace Retail Customer Service Pro — Sports & Betting in Harlow
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports and betting shine through! We want to see how your enthusiasm can enhance customer experiences in our dynamic team.
Highlight Your Customer Service Skills: Make sure to emphasise your strong customer service skills in your application. Share specific examples of how you've handled queries or resolved issues in the past – we love a good story!
Be Flexible with Your Availability: Since the role requires flexible hours, mention your availability clearly in your application. We appreciate candidates who are open to working evenings and weekends, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Betfred
✨Know Your Sports
Brush up on your sports knowledge and betting terminology. Being able to discuss recent games or popular betting strategies can show your passion for the industry and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples where you've successfully handled difficult customers or resolved issues, as this role heavily relies on strong customer service skills.
✨Flexibility is Key
Since the job requires flexible hours, be ready to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this shows your commitment to the role and the team.
✨Team Collaboration
Emphasise your ability to work in a team. Share experiences where you collaborated effectively with others, as this position involves working closely with a dynamic team to enhance customer experiences.
