At a Glance
- Tasks: Lead a team in delivering top-notch customer service and maintaining retail standards.
- Company: Join Betfred, a world-renowned bookmaker with a rich history and innovative spirit.
- Benefits: Enjoy bonuses, discounts, pension contributions, and mental health support.
- Other info: Flexible hours available, with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team that values community and customer experience.
- Qualifications: Must be 18+, with management experience preferred and a passion for sports.
The predicted salary is between 21600 - 36000 £ per year.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967, we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you...
Responsibilities
Our shops are at the heart of our business, and they all play a key part in their local community. As a retail colleague, you will play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will be responsible for leading and developing a team of retail colleagues in the absence of the Shop Manager, whilst delivering the highest possible retail standards and excellent customer service. You will become an expert in betting and make sure our customers enjoy our products and services responsibly. Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our ‘Think 25’ policy is always followed.
Skills & Experience
What you’ll need to succeed:
- Be 18+ and have the right to work in the UK.
- Must be able to work evenings, weekends, and public holidays.
- Previous management experience would be beneficial.
- Ability to build credible relationships with colleagues and customers.
- Outstanding customer service skills and the ability to engage all customers.
- A passion for sports, betting and gaming is beneficial but not essential.
- An eagerness to learn, develop and flourish within the Betfred family.
Benefits
Why join a winning team?
Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you.
Be rewarded:
- Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
- Monthly pension contributions: helping you prepare for your future.
- Enhanced maternity & paternity pay: our Betfred family works to support yours.
Feel valued:
- A long-service recognition programme and life milestone rewards.
- A recognition scheme to earn and convert points to spend with over 700 retailers.
- A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
- Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.
What’s next?
If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Your Betfred journey starts now…
Deputy Sales Manager in Glasgow employer: Betfred
Betfred is an exceptional employer that values its employees and fosters a vibrant work culture, making it an ideal place for those looking to grow in the retail sector. With a commitment to employee well-being, we offer comprehensive benefits including bonuses, pension contributions, and mental health support, all while ensuring a fun and engaging environment. Join us in Salford, where you can develop your skills, build lasting relationships, and be part of a company that truly cares about its people and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Sales Manager in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Betfred's history, values, and recent news. This will help you connect your experience to their story during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a retail environment. Show them you can lead a team and provide top-notch customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Betfred family.
We think you need these skills to ace Deputy Sales Manager in Glasgow
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for sports, betting, and gaming shine through in your application. We love candidates who are genuinely excited about what we do at Betfred!
Tailor Your CV:Make sure to customise your CV to highlight relevant management experience and customer service skills. We want to see how you can lead a team and create a welcoming environment for our customers.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so share your story and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Betfred
✨Know Your Betfred Story
Before your interview, make sure you understand Betfred's journey from its humble beginnings to becoming a global bookmaker. Familiarise yourself with their values and how they prioritise customer experience. This will show your genuine interest in the company and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Sales Manager, you'll be leading a team. Prepare examples of your previous management experiences where you've successfully developed a team or improved customer service. Highlight your ability to build relationships and engage with both colleagues and customers.
✨Emphasise Customer Service Excellence
Betfred prides itself on outstanding customer service. Be ready to discuss how you would create a warm and welcoming environment for customers. Think of specific instances where you've gone above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Passion for Sports and Betting
While a passion for sports and betting isn't essential, it certainly helps! If you have any relevant experiences or interests, share them during the interview. This can set you apart from other candidates and show that you're enthusiastic about the industry.
