Deputy Sales Manager

Deputy Sales Manager

Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop a team while ensuring excellent customer service in our retail shops.
  • Company: Join Betfred, a world-renowned bookmaker with a rich history and innovative spirit.
  • Benefits: Enjoy bonuses, discounts, pension contributions, and mental health support.
  • Why this job: Be part of a vibrant team that values community and responsible betting.
  • Qualifications: Must be 18+, have management experience, and outstanding customer service skills.
  • Other info: Flexible hours available; we promote equality and inclusivity in our workplace.

The predicted salary is between 28800 - 43200 ÂŁ per year.

Betfred West Midlands, England, United Kingdom

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Betfred West Midlands, England, United Kingdom

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Overview

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967… we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.

Overview

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967… we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.

Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.

We owe our success to our unique story and dedicated colleagues, and the next chapter involves you…

Responsibilities

Here is where you come in

Our shops are at the heart of our business, and they all play a key part in their local community. As a retail colleague, you will play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines.

Day-to-day, you will be responsible for leading and developing a team of retail colleagues in the absence of the Shop Manager, whilst delivering the highest possible retail standards and excellent customer service. You will become an expert in betting and make sure our customers enjoy our products and services responsibly. Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our Think 25 policy is always followed.

Skills & Experience

What youll need to succeed

  • Be 18+ and have the right to work in the UK.
  • Must be able to work evenings, weekends, and public holidays.
  • Previous management experience would be beneficial
  • Ability to build credible relationships with colleagues and customers
  • Outstanding customer service skills and the ability to engage all customers.
  • A passion for sports, betting and gaming is beneficial but not essential.
  • An eagerness to learn, develop and flourish within the Betfred family.

Benefits

Why join a winning team?

Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you.

Be rewarded

  • Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
  • Monthly pension contributions: helping you prepare for your future.
  • Enhanced maternity & paternity pay: our Betfred family works to support yours.

Feel valued

  • A long-service recognition programme and life milestone rewards.
  • A recognition scheme to earn and convert points to spend with over 700 retailers.
  • A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
  • Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.

Whats next?

If you think youre a great fit for the role, and you want to be a part of the Betfred story, click Apply and we will be in touch once weve reviewed your application.

At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.

If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.

Your Betfred journey starts now

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Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Part-time

Job function

  • Industries

    Marketing Services

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Deputy Sales Manager employer: Betfred

Betfred is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With a commitment to employee wellbeing, we offer comprehensive benefits including bonuses, pension contributions, and mental health support, all while providing opportunities for career advancement in a dynamic retail environment. Join us in Birmingham, where you can be part of a community-focused team dedicated to delivering outstanding customer experiences in the exciting world of betting and gaming.
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Contact Detail:

Betfred Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Sales Manager

✨Tip Number 1

Familiarise yourself with Betfred's history and values. Understanding their journey from a small shop to a global bookmaker will help you connect with their mission during interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and develop colleagues will be key for the Deputy Sales Manager role.

✨Tip Number 3

Brush up on your knowledge of betting and gaming regulations, especially the Think 25 policy. Being well-versed in responsible gambling practices will demonstrate your commitment to customer welfare.

✨Tip Number 4

Network with current or former Betfred employees if possible. Gaining insights into the company culture and expectations can give you an edge in your application and interview process.

We think you need these skills to ace Deputy Sales Manager

Leadership Skills
Customer Service Excellence
Team Development
Relationship Building
Retail Management Experience
Communication Skills
Problem-Solving Skills
Knowledge of Betting and Gaming
Adaptability
Time Management
Sales Techniques
Social Responsibility Awareness
Passion for Sports
Ability to Work Flexible Hours

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy Sales Manager at Betfred. Highlight your management experience and customer service skills in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous management roles and your ability to lead a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and betting, as well as your eagerness to learn and grow within the Betfred family. Make it personal and engaging to stand out.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Betfred

✨Know the Company

Before your interview, take some time to research Betfred's history, values, and recent developments. Understanding their journey from a local bookmaker to a global brand will help you connect with the interviewers and demonstrate your genuine interest in the company.

✨Showcase Your Leadership Skills

As a Deputy Sales Manager, you'll be expected to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop colleagues. Highlight any specific achievements that showcase your leadership style.

✨Emphasise Customer Service

Betfred prides itself on excellent customer service. Be ready to discuss your approach to customer interactions and provide examples of how you've gone above and beyond to ensure customer satisfaction. This will show that you align with their commitment to delivering a great betting experience.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role and how you would handle them, especially in relation to maintaining high retail standards and ensuring responsible betting.

Deputy Sales Manager
Betfred
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  • Deputy Sales Manager

    Full-Time
    28800 - 43200 ÂŁ / year (est.)

    Application deadline: 2027-09-15

  • B

    Betfred

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