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For Companies At a Glance
- Tasks: Enhance customer experiences by processing bets and attending to queries.
- Company: Leading bookmaker in Carshalton with a dynamic team.
- Benefits: Bonuses, pension contributions, and mental health support.
- Why this job: Join us to create enjoyable experiences for customers and learn about sports and betting.
- Qualifications: Great customer service skills and a willingness to learn.
- Other info: Be part of a vibrant team in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading bookmaker in Carshalton is seeking passionate individuals to join their retail teams. You will enhance customer experiences by processing bets, attending to queries, and maintaining a welcoming environment. This role requires great customer service skills and a willingness to learn about sports and betting.
Benefits include bonuses, pension contributions, and mental health support. Join us to create an enjoyable experience for every customer and be part of a dynamic team.
Retail Customer Service Pro — Sports & Betting in Carshalton employer: Betfred
Contact Detail:
Betfred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Pro — Sports & Betting in Carshalton
✨Tip Number 1
Get to know the company! Research the bookmaker and understand their values, services, and what makes them stand out. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face in retail, like handling queries or processing bets. The more comfortable you are, the better you'll shine in front of the interviewers.
✨Tip Number 3
Network with current employees! Reach out on LinkedIn or at local events to chat about their experiences. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our dynamic team and enhancing customer experiences.
We think you need these skills to ace Retail Customer Service Pro — Sports & Betting in Carshalton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sports and betting shine through. We want to see that you’re genuinely excited about enhancing customer experiences in this dynamic environment.
Tailor Your CV: Make sure your CV highlights relevant customer service experience. We love seeing how your skills can contribute to creating a welcoming atmosphere for our customers, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us get to know you better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our retail team.
How to prepare for a job interview at Betfred
✨Know Your Sports
Brush up on your sports knowledge before the interview. Being able to discuss various sports and betting options will show your passion for the role and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for common customer service scenarios you might face in the role. Think of examples from your past experiences where you successfully handled difficult customers or queries, as this will demonstrate your skills effectively.
✨Show Enthusiasm
Let your passion for sports and customer service shine through during the interview. A positive attitude and genuine enthusiasm can set you apart from other candidates and make a lasting impression.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not only interested in the job but also in how you can contribute to the team's success.
