At a Glance
- Tasks: Join a dynamic team to maintain and repair cutting-edge betting technology.
- Company: Exciting tech-driven company revolutionising the betting and gaming industry.
- Benefits: Competitive salary, bonuses, flexible hours, and wellness support.
- Other info: Opportunities for personal development and career growth.
- Why this job: Be at the forefront of innovation in a fast-paced environment.
- Qualifications: Tech-savvy with problem-solving skills and a proactive attitude.
The predicted salary is between 30000 - 33500 £ per year.
About Us
Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this. We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced creative technologies. The result: unrivalled experiences for millions of customers worldwide. Betfred's Technology department is driven by innovation and you'll be at the heart of unlocking our new platform's potential. So if you want to help shape the future of betting and gaming, then it's time to join us.
Job Purpose
Working within a busy workshop and warehousing facility, the successful candidate will be required to work within a small team who support, maintain, repair and refurbish the company's fleet of self-service betting terminals, technical components, Epos equipment, TV and other generic tech stock, as well as manage the day-to-day duties that the other members of the team undertake.
Job Duties
- Fault-finding and repair procedures of all Retail-related hardware
- PC repairs and reimaging of software
- Printer and scanner repairs and testing
- Configuration and testing
- Operation of an asset stock system to aid the business in tracking high-value items
- Supporting all aspects of the daily duties of the workshop and distribution of equipment
Knowledge, Skills and Experience
Essential
- Excellent interpersonal and written communication skills
- Appropriate level of computer literacy
- Appropriate level of problem-solving skills
- Appropriate level of technical skills
- Appropriate level of network skills
- Proficiency in general PC and electronics support and repair
- Proficiency in gaming machine repair and support
Desirable (training will be provided)
- Portable appliance testing qualification would be required but training will be provided to the successful candidate
- Able to follow and carry out instructions
- Able to remain calm under pressure
- Proactive approach to work
- Friendly approachable attitude towards team and others
- Able to meet tight deadlines
- Ongoing commitment to personal development
- Able to work alone and self-motivated
- Resourceful
- Flexible approach to working hours as required by the business to work weekends, Bank Holidays and evenings (remote work possible in some scenarios to be discussed and agreed with Line Manager)
What's in it for you
We offer a variety of competitive benefits, some of which vary depending on the role you're recruited to. Some of what you can expect in this role includes:
- A competitive rate of pay and pension contribution (£30,000 - £33,500)
- Generous discretionary bonus schemes, incentives and competitions
- An annual leave entitlement that increases with length of service
- Access to an online GP 24/7, 365 days a year for you and your immediate family
- Employee wellbeing support through our Employee Assistance Programme
- Enhanced Maternity & Paternity Pay
- Long Service Recognition
- Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday through Wagestream
Retail Workshop Technician employer: Betfred Technology Limited
Contact Detail:
Betfred Technology Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Workshop Technician
✨Tip Number 1
Get to know the company inside out! Research Betfred's mission, values, and recent innovations. This way, when you chat with them, you can show you're genuinely interested and ready to contribute to their exciting journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the technical side of things! Brush up on your fault-finding and repair skills, especially related to retail hardware. Being able to demonstrate your hands-on abilities during interviews will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the world of betting and gaming tech.
We think you need these skills to ace Retail Workshop Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and experience in your application. We want to see how you can contribute to our team, so don’t hold back on showcasing your problem-solving abilities and any relevant tech knowledge!
Keep It Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon that might confuse us. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application: Take a moment to tailor your application to the Retail Workshop Technician role. Mention specific experiences that relate to fault-finding, repairs, and working in a team. This shows us you’re genuinely interested in the position!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Betfred Technology Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to PC repairs, Epos equipment, and self-service betting terminals. Be ready to discuss specific examples of past repairs or troubleshooting you've done, as this will show your hands-on experience and problem-solving abilities.
✨Show Off Your Communication Skills
Since the role requires excellent interpersonal skills, practice explaining complex technical issues in simple terms. You might be asked to describe a time when you had to communicate with a non-technical team member, so have a few examples ready that highlight your ability to convey information clearly.
✨Demonstrate Your Proactive Attitude
The company values a proactive approach, so think of instances where you took the initiative to solve a problem or improve a process. Be prepared to share these stories during the interview to illustrate your resourcefulness and commitment to personal development.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle pressure and tight deadlines. Prepare for scenario-based questions where you might need to explain how you would manage multiple tasks in a busy workshop environment. This will help demonstrate your ability to stay calm and organised under stress.