At a Glance
- Tasks: Enhance customer experiences by processing bets and engaging with customers.
- Company: A well-established betting company in the UK with a focus on player safety.
- Benefits: Flexible hours, dynamic team environment, and rewarding role.
- Why this job: Join a vibrant team and make a difference in customer experiences.
- Qualifications: Must be 18+, with strong customer service skills.
- Other info: Full or part-time opportunities available.
The predicted salary is between 24000 - 36000 Β£ per year.
A well-established betting company in the UK is seeking an Assistant Sales Manager to enhance customer experiences in retail environments.
Responsibilities include:
- Processing bets
- Responding to queries
- Engaging customers with product knowledge
Ideal candidates should be 18+, available for flexible hours, and possess strong customer service skills.
Join us to enjoy a rewarding role within a dynamic team focused on player safety and responsible gambling practices. Full or part-time opportunities available.
Retail Betting Customer Experience Associate in Woking employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Betting Customer Experience Associate in Woking
β¨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in enhancing customer experiences.
β¨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Retail Betting Customer Experience Associate. This will boost your confidence and prepare you for real-life interactions with customers.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and even lead to referrals, making your application stand out.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre keen on joining our dynamic team and ready to contribute to player safety and responsible gambling practices.
We think you need these skills to ace Retail Betting Customer Experience Associate in Woking
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and how you can bring that expertise to our team.
Be Flexible: Since weβre looking for candidates who can work flexible hours, mention your availability clearly. This shows us you're ready to adapt and meet the needs of our customers.
Know Your Stuff: Familiarise yourself with our products and services before applying. A little knowledge goes a long way, and itβll help you stand out as someone whoβs genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team.
How to prepare for a job interview at Betfred Group
β¨Know Your Betting Basics
Before the interview, brush up on your knowledge of betting products and services. Familiarise yourself with common terms and processes, as this will show your enthusiasm for the role and help you engage confidently with the interviewer.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or enhanced a customer's experience, as this will demonstrate your suitability for the role.
β¨Be Ready for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Practice responses that highlight your problem-solving skills and ability to maintain player safety and responsible gambling practices, which are crucial in this industry.
β¨Dress the Part
Even though it's a retail environment, first impressions matter! Dress smartly and professionally for your interview to convey that you take the opportunity seriously and respect the company's image.