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- Tasks: Enhance customer experiences by processing bets and attending to queries.
- Company: Leading bookmaker with a focus on customer satisfaction.
- Benefits: Flexible hours, personal growth opportunities, and a varied rewards package.
- Why this job: Join a fun team and create an enjoyable betting environment for customers.
- Qualifications: Must be 18+, with excellent customer service skills.
- Other info: Great opportunity for personal development in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
A leading bookmaker is seeking Retail Assistants to enhance customer experiences in Southampton.
Responsibilities include:
- Processing bets
- Attending to customer queries
- Supporting promotional events
Applicants should be 18+, possess outstanding customer service skills, and be willing to work flexible hours. The position offers opportunities for personal growth and a varied rewards package. This role contributes significantly to creating an enjoyable betting environment for customers.
Retail Betting Assistant: Customer Service & Promotions in Southampton employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Betting Assistant: Customer Service & Promotions in Southampton
✨Tip Number 1
Get to know the company! Research the bookmaker's values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Retail Betting Assistant and how you'd handle them. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and even a foot in the door for the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Betting Assistant: Customer Service & Promotions in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your outstanding customer service skills in your application. We want to see how you’ve made a difference for customers in the past, so share specific examples that showcase your ability to handle queries and create positive experiences.
Tailor Your Application: Don’t just send out a generic application! Take the time to tailor your CV and cover letter to the Retail Betting Assistant role. Mention your interest in the betting industry and how you can contribute to enhancing customer experiences in Southampton.
Be Flexible: Since the role requires flexible hours, it’s a good idea to mention your availability in your application. Let us know when you can work, as this shows you’re ready to jump in and help out whenever needed!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture right there!
How to prepare for a job interview at Betfred Group
✨Know the Betting Landscape
Familiarise yourself with the basics of betting and the specific promotions offered by the company. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and ready to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to enhance customer experiences, which is key for this role.
✨Be Ready for Flexibility Questions
Since the job requires flexible hours, be prepared to discuss your availability. Highlight your willingness to adapt to different shifts and your understanding of the importance of being there for customers when they need assistance.
✨Engage with Enthusiasm
During the interview, convey your passion for the role and the betting industry. A positive attitude can go a long way in customer service roles, so let your enthusiasm shine through. Remember, you're not just applying for a job; you're aiming to create an enjoyable environment for customers!
