At a Glance
- Tasks: Enhance customer experiences by processing bets and attending to inquiries in retail shops.
- Company: Leading UK bookmaker with a focus on customer service and sports.
- Benefits: Bonuses, pension contributions, and mental health support.
- Why this job: Join a dynamic team and share your passion for sports and gaming.
- Qualifications: Outstanding customer service skills and availability for evenings and weekends.
- Other info: Exciting environment with opportunities for growth in the betting industry.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading UK bookmaker is seeking an Assistant Sales Manager to enhance customer experiences in their retail shops. Ideal candidates will have outstanding customer service skills, be available for evening and weekend work, and show a passion for sports and gaming. This role involves processing bets, attending to inquiries, and maintaining a welcoming environment.
Benefits include bonuses, pension contributions, and mental health support.
Retail Betting & Customer Experience Specialist in Salisbury employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Betting & Customer Experience Specialist in Salisbury
β¨Tip Number 1
Get to know the company inside out! Research their values, recent news, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
β¨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face in the retail betting environment. Think about how you'd handle inquiries or complaints, and be ready to showcase your passion for sports and gaming during the chat.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and maybe even a referral, which can really boost your chances of landing that role.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Retail Betting & Customer Experience Specialist in Salisbury
Some tips for your application π«‘
Show Your Passion for Sports: When writing your application, let your love for sports and gaming shine through! We want to see how your enthusiasm can enhance customer experiences in our retail shops.
Highlight Customer Service Skills: Make sure to emphasise your outstanding customer service skills. Share specific examples of how you've gone above and beyond to help customers in previous roles β we love hearing about that!
Be Available and Flexible: Since the role requires evening and weekend work, mention your availability clearly. We appreciate candidates who are flexible and ready to jump in when needed!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity.
How to prepare for a job interview at Betfred Group
β¨Know Your Sports and Gaming
Brush up on your sports knowledge and gaming trends before the interview. Being able to discuss recent events or popular games shows your passion and makes you stand out as a candidate who truly cares about the industry.
β¨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a customer, as this role heavily relies on creating positive experiences for clients.
β¨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer interactions. Practice responding to scenarios like handling a difficult customer or processing a bet under pressure, as this will demonstrate your problem-solving skills.
β¨Highlight Your Flexibility
Since the job requires evening and weekend availability, be upfront about your schedule. Emphasising your willingness to work during these times shows commitment and aligns with the company's needs.