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- Tasks: Enhance customer experiences by processing bets and handling queries in a retail environment.
- Company: Join a leading UK bookmaker with a commitment to responsible gambling.
- Benefits: Structured training programme and opportunities for career growth within the Betfred family.
- Why this job: Be part of a fun team that values customer service and learning.
- Qualifications: Top-notch customer service skills and a willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK bookmaker is seeking an Assistant Sales Manager to enhance customer experiences in retail environments. You will be responsible for processing bets, handling customer queries, and supporting promotional events.
The ideal candidate will have top-notch customer service skills and a willingness to learn. This role offers a structured training programme and the opportunity to grow within the Betfred family.
Join us to contribute to our commitment to responsible gambling and an enjoyable environment for all customers.
Customer Service & Betting Sales Associate in Salford employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Betting Sales Associate in Salford
✨Tip Number 1
Get to know the company! Research Betfred and their values, especially their commitment to responsible gambling. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Customer Service & Betting Sales Associate and role-play them with a friend. This will help you feel more confident when handling queries and processing bets in real-time.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips about the role and even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Betfred family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Service & Betting Sales Associate in Salford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention how your experiences align with the responsibilities of processing bets and handling queries, as this will make you stand out to us.
Be Enthusiastic About Learning: We love candidates who are eager to learn! In your application, express your willingness to grow and develop within the Betfred family. Mention any relevant training or courses you've taken that show your commitment to personal development.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Betfred Group
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you use to ensure a positive experience. This role is all about enhancing customer experiences, so showing that you understand this is key.
✨Familiarise Yourself with Betting Processes
Since you'll be processing bets, it’s crucial to have a basic understanding of how betting works. Research common betting terms and processes, and be prepared to explain them simply. This will show your enthusiasm for the role and your willingness to learn.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, like a customer who is unhappy with their bet or needs assistance with a promotion. Practising these responses can help you feel more confident and articulate.
✨Show Your Passion for Responsible Gambling
Since the company values responsible gambling, be prepared to discuss why this is important to you. Share any relevant experiences or thoughts on how to promote a safe and enjoyable environment for customers. This will demonstrate that you align with the company's values.
