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- Tasks: Enhance customer experiences and process bets effectively in a dynamic retail environment.
- Company: Leading bookmaker in Greater London with a focus on responsible gambling.
- Benefits: Bonuses, mental health support, and structured training for career growth.
- Why this job: Join a passionate team and make a real impact in the sports betting world.
- Qualifications: Excellent customer service skills and a love for teamwork and sports.
- Other info: Flexible full or part-time opportunities available in a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading bookmaker in Greater London is seeking an Assistant Sales Manager to enhance customer experiences and process bets effectively. The role requires excellent customer service skills, teamwork, and a passion for sports.
You will receive a structured training program designed to prepare you for your role. The company values responsible gambling and creates a supportive work environment.
Full or part-time opportunities are available with benefits including bonuses and mental health support.
Retail Customer Experience Associate Betting & Games employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Experience Associate Betting & Games
✨Tip Number 1
Get to know the company! Research their values, especially around responsible gambling. This will help you connect with the interviewers and show that you're genuinely interested in enhancing customer experiences.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Retail Customer Experience Associate. This will boost your confidence and prepare you for those tricky questions during the interview.
✨Tip Number 3
Show your passion for sports! Whether it's through personal anecdotes or discussing recent events, let your enthusiasm shine. It’s a great way to bond with the team and demonstrate that you’re a perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest opportunities listed there, and it’s the best way to ensure your application gets noticed. Plus, you’ll find helpful resources to prepare for your interview!
We think you need these skills to ace Retail Customer Experience Associate Betting & Games
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! We want to see how your enthusiasm can enhance the customer experience in our betting and games environment.
Highlight Customer Service Skills: Make sure to emphasise any previous experience you have in customer service. We value teamwork and excellent communication, so share examples of how you've gone above and beyond for customers in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Retail Customer Experience Associate role. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Betfred Group
✨Know Your Sports
Brush up on your sports knowledge! Since the role is all about enhancing customer experiences in betting and games, being able to chat confidently about different sports and events will impress your interviewers. They want to see your passion for sports, so don’t hold back!
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to enhance customer experiences, which is key for this role.
✨Teamwork is Key
This position requires strong teamwork skills, so be ready to discuss how you’ve successfully worked in a team before. Share specific examples that highlight your collaboration skills and how you contribute to a positive team environment.
✨Embrace the Company Values
Familiarise yourself with the company's commitment to responsible gambling and their supportive work culture. During the interview, express how these values resonate with you and how you can contribute to maintaining a safe and enjoyable environment for customers.
