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- Tasks: Analyse data to identify customers at risk and support safer gambling practices.
- Company: Join Betfred, a leading bookmaker with a rich history and commitment to responsible gambling.
- Benefits: Enjoy bonuses, discounts, pension contributions, and mental health support.
- Why this job: Make a real impact on customer safety while working in a fun, inclusive environment.
- Qualifications: No prior experience needed; strong analytical skills and a passion for compliance are key.
- Other info: Full training provided, with opportunities for career development and progression.
The predicted salary is between 28800 - 43200 £ per year.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967, we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.
As a Retail Compliance Analyst, you will play a crucial role in ensuring the company's commitment to safer gambling practices. You will be responsible for analysing internal logs and data to identify customers who may be at risk from gambling-related harms. By following company processes and regulatory guidelines, you will assess these cases, take appropriate action, and support compliance efforts to maintain a responsible gambling environment. Additionally, you will oversee the management and effectiveness of the company’s self-exclusion systems, ensuring compliance and safeguarding customers.
- Data Analysis: Review and analyse internal logs, customer activity, and behavioural patterns to detect potential signs of gambling-related harm.
- Risk Identification: Identify customers who may be at risk and assess their gaming behaviour against safer gambling standards.
- Compliance & Evaluation: Follow company processes and industry regulations to evaluate risk levels and determine appropriate interventions.
- Self-Exclusion Management: Administer and oversee the company’s Self-Exclusion system.
- Collaboration: Work closely with compliance teams, retail operations, and customer support to enhance safer gambling practices.
- Reporting & Documentation: Maintain accurate records of compliance actions taken and contribute to reports for internal audits and regulatory reviews.
- Continuous Improvement: Stay informed on regulatory changes, industry best practices, and emerging trends in safer gambling to refine processes.
We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone.
Skills & Experience
- Previous experience in compliance, responsible gambling, or risk analysis (preferred but not essential, full on the job training will be given).
- Strong analytical skills with the ability to interpret data and identify trends.
- Knowledge of gambling regulations and safer gambling policies (preferred).
- Excellent communication and interpersonal skills for engaging with stakeholders.
- Ability to work collaboratively in a fast-paced environment with attention to detail.
- Proficiency in data management tools and CRM systems (desired).
Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of.
- Be rewarded: Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
- Monthly pension contributions: helping you prepare for your future.
- Enhanced maternity & paternity pay: our Betfred family works to support yours.
- A long-service recognition programme and life milestone rewards.
- A recognition scheme to earn and convert points to spend with over 700 retailers.
- A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
- Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.
We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career.
What’s next? If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
This role offers the opportunity to make a meaningful impact by promoting responsible gambling practices while contributing to a company's compliance and ethical standards. If you have a passion for data analysis, customer protection, and compliance, we’d love to hear from you!
Retail Compliance Analyst employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Compliance Analyst
✨Tip Number 1
Familiarise yourself with the latest gambling regulations and safer gambling policies. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to compliance during the interview process.
✨Tip Number 2
Brush up on your data analysis skills, especially in interpreting customer behaviour patterns. Being able to discuss specific examples of how you've used data to identify risks can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the compliance and responsible gambling sectors. Engaging with industry experts can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Prepare to discuss your collaborative experiences in fast-paced environments. Highlighting your ability to work effectively with various teams, such as compliance and customer support, will show that you're a team player who can contribute to Betfred's mission.
We think you need these skills to ace Retail Compliance Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Compliance Analyst. Familiarise yourself with the key tasks such as data analysis, risk identification, and compliance evaluation to tailor your application accordingly.
Highlight Relevant Experience: Even if you don't have direct experience in compliance or risk analysis, emphasise any transferable skills or experiences that demonstrate your analytical abilities and understanding of gambling regulations. This could include previous roles in customer service or data management.
Craft a Strong Cover Letter: Use your cover letter to express your passion for promoting safer gambling practices. Mention specific examples of how your skills align with the company's commitment to responsible gambling and how you can contribute to their mission.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Betfred Group
✨Understand the Role
Make sure you have a clear understanding of what a Retail Compliance Analyst does. Familiarise yourself with the responsibilities outlined in the job description, especially around data analysis and risk identification. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Brush Up on Regulations
Since knowledge of gambling regulations and safer gambling policies is preferred, take some time to research relevant laws and guidelines. Being able to discuss these during your interview will show that you are proactive and serious about compliance in the gambling industry.
✨Prepare Examples
Think of specific examples from your past experiences that showcase your analytical skills and ability to work collaboratively. Whether it's a project where you identified risks or a situation where you improved processes, having these stories ready will help you illustrate your capabilities effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers about the company's approach to responsible gambling and compliance. This not only shows your interest in the role but also gives you a chance to assess if the company’s values align with yours.
