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For Companies At a Glance
- Tasks: Process bets, respond to customer queries, and create a welcoming atmosphere.
- Company: Leading UK bookmaker with a focus on customer experience.
- Benefits: Flexible hours, structured training, and numerous perks.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Exceptional customer service skills and ability to engage with patrons.
- Other info: Perfect for those seeking part-time work with great benefits.
The predicted salary is between 28800 - 43200 £ per year.
A leading bookmaker in the United Kingdom is hiring an Assistant Sales Manager to join their retail team. Your role will involve processing bets, responding to customer queries, and ensuring a welcoming atmosphere.
Ideal candidates will have exceptional customer service skills and the ability to engage with patrons. This position offers flexible hours, including evenings and weekends, along with numerous benefits and a structured training program.
Retail Betting & Customer Experience Pro employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Betting & Customer Experience Pro
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, let them see your enthusiasm for their brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look smart and professional, as it shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your interest and keeps you fresh in their minds.
We think you need these skills to ace Retail Betting & Customer Experience Pro
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you engage with patrons and create a welcoming atmosphere, so share specific examples of your past experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Assistant Sales Manager. We love seeing candidates who understand what we’re looking for and can connect their experience to our needs.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role right there!
How to prepare for a job interview at Betfred Group
✨Know Your Betting Basics
Make sure you brush up on your knowledge of betting types and processes. Familiarise yourself with common terms and practices in the industry, as this will show your potential employer that you're genuinely interested and knowledgeable about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you turned a negative experience into a positive one, as this will highlight your ability to engage with patrons effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer interactions. Practice responding to scenarios like handling difficult customers or managing busy periods, as this will demonstrate your problem-solving skills and adaptability.
✨Emphasise Flexibility and Team Spirit
Since the role involves flexible hours, be prepared to discuss your availability and willingness to work evenings and weekends. Also, highlight your ability to work well in a team, as collaboration is key in a retail environment.
