Retail Betting CX Lead | Flexible Hours & Bonuses in Preston
Retail Betting CX Lead | Flexible Hours & Bonuses

Retail Betting CX Lead | Flexible Hours & Bonuses in Preston

Preston Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Betfred Group

At a Glance

  • Tasks: Enhance customer experiences by processing bets and addressing inquiries in a vibrant retail environment.
  • Company: Leading betting company focused on customer satisfaction and team spirit.
  • Benefits: Flexible hours, comprehensive training, and bonuses to support your well-being.
  • Why this job: Join a dynamic team and share your passion for sports and gaming while earning extra perks.
  • Qualifications: Strong customer service skills and a love for sports and gaming are essential.

The predicted salary is between 24000 - 36000 £ per year.

A leading betting company is seeking an Assistant Sales Manager in Preston to enhance customer experiences in retail. This position involves processing bets, addressing inquiries, and fostering a welcoming atmosphere.

Candidates must demonstrate strong customer service skills, a passion for sports and gaming, and availability for flexible hours.

The job includes comprehensive training and various benefits to support staff well-being.

Retail Betting CX Lead | Flexible Hours & Bonuses in Preston employer: Betfred Group

As a leading betting company, we pride ourselves on fostering a dynamic and inclusive work culture in Preston, where our employees are empowered to enhance customer experiences. With flexible hours, comprehensive training, and a range of benefits aimed at supporting staff well-being, we offer meaningful opportunities for growth and development in the exciting world of sports and gaming. Join us to be part of a team that values your passion and dedication while providing a rewarding career path.
Betfred Group

Contact Detail:

Betfred Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Betting CX Lead | Flexible Hours & Bonuses in Preston

✨Tip Number 1

Get to know the company inside out! Research their values, recent news, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the betting world.

✨Tip Number 2

Practice your customer service skills! Role-play common scenarios you might face in retail betting. The more comfortable you are, the better you'll handle real-life situations and impress during interviews.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Assistant Sales Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Retail Betting CX Lead | Flexible Hours & Bonuses in Preston

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Passion for Sports and Gaming
Flexibility
Teamwork
Sales Skills

Some tips for your application 🫡

Show Your Passion for Sports and Gaming: When writing your application, let your love for sports and gaming shine through! We want to see how your interests align with our mission to enhance customer experiences in retail.

Highlight Your Customer Service Skills: Make sure to showcase your strong customer service skills in your application. We’re looking for candidates who can create a welcoming atmosphere and address inquiries effectively.

Be Clear About Your Availability: Since this role offers flexible hours, be upfront about your availability in your application. We appreciate candidates who can adapt to different schedules and contribute to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Betfred Group

✨Know Your Stuff

Make sure you brush up on the latest trends in sports and gaming. Being able to chat confidently about recent matches or popular betting strategies will show your passion and knowledge, which is key for a role focused on enhancing customer experiences.

✨Customer Service is Key

Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a negative experience into a positive one. This will demonstrate your ability to foster a welcoming atmosphere, which is crucial for this position.

✨Flexibility Matters

Since the job offers flexible hours, be ready to discuss your availability openly. Highlight your willingness to adapt to different shifts and how you can manage your time effectively to meet the needs of the business.

✨Ask Thoughtful Questions

Prepare some insightful questions about the company culture, training opportunities, and how they measure success in customer experience. This shows that you're genuinely interested in the role and want to contribute positively to the team.

Retail Betting CX Lead | Flexible Hours & Bonuses in Preston
Betfred Group
Location: Preston
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