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- Tasks: Enhance customer experiences by processing bets and addressing queries.
- Company: Leading UK bookmaker with a focus on customer service.
- Benefits: Full training, flexible hours, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Outstanding customer service skills and flexibility in working hours.
- Other info: Great opportunity for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
A leading bookmaker in the UK is seeking an Assistant Sales Manager to join their retail teams. In this role, you will enhance customers' experiences through proficient service and deep product knowledge.
- Responsibilities include processing bets, addressing queries, and maintaining a welcoming environment.
- The ideal candidate will have outstanding customer service skills and be available for flexible working hours.
- This position offers full training and various benefits, fostering both personal and professional growth within the company.
Retail Betting Assistant: Customer Service & Promotions in Portsmouth employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Betting Assistant: Customer Service & Promotions in Portsmouth
✨Tip Number 1
Get to know the company inside out! Research their products, services, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in enhancing customer experiences.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Retail Betting Assistant. This will prepare you for real-life situations and demonstrate your readiness to tackle queries effectively.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what it takes to succeed in the role. Plus, a referral can give you a leg up in the application process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Betting Assistant: Customer Service & Promotions in Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to enhance customer experiences in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Mention your knowledge of betting and promotions, as this will show us you're genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Betfred Group
✨Know Your Products
Make sure you have a solid understanding of the betting products and services offered by the company. Familiarise yourself with common betting terms and how different promotions work. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help a customer or resolved a difficult issue. This will demonstrate your ability to enhance customer experiences, which is key for this role.
✨Be Ready for Flexibility
Since the job requires flexible working hours, be prepared to discuss your availability during the interview. Highlight your willingness to adapt to different shifts and your commitment to being a reliable team member. This shows that you understand the demands of the role.
✨Create a Welcoming Atmosphere
During the interview, practice your communication skills to convey warmth and approachability. Remember, the role involves maintaining a welcoming environment, so your ability to connect with others will be assessed. Smile, make eye contact, and engage with the interviewer as if they were a customer.
