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- Tasks: Lead a team to enhance customer experience and shop performance in a vibrant betting environment.
- Company: A leading bookmaker in Manchester with a focus on customer satisfaction.
- Benefits: Bonuses, pension contributions, and mental health support for a balanced lifestyle.
- Why this job: Join a dynamic team dedicated to providing the best betting experience.
- Qualifications: Management experience in the betting industry and excellent customer service skills.
- Other info: Promote responsible gambling while enjoying a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
A prominent bookmaker in Manchester is seeking a Shop Manager to oversee shop performance and foster a welcoming environment for customers. The ideal candidate will have prior management experience in the betting industry, strong customer service skills, and be able to build rapport with both colleagues and clients.
Additional benefits include bonuses, pension contributions, and mental health support. Join a dynamic team focused on providing the best betting experience while promoting responsible gambling practices.
Shop Manager: Lead Betting Retail & Customer Experience in Manchester employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager: Lead Betting Retail & Customer Experience in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the betting industry and let them know you're on the lookout for a Shop Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this will show your potential employer that you’re all about creating a welcoming environment.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values, especially those promoting responsible gambling practices. When you find a place that resonates with you, it’ll be easier to convey your passion during interviews.
✨Tip Number 4
Make sure to check out our website for the latest job openings. Applying through us not only gives you access to exclusive roles but also shows you're serious about joining a dynamic team in the betting industry!
We think you need these skills to ace Shop Manager: Lead Betting Retail & Customer Experience in Manchester
Some tips for your application 🫡
Show Off Your Management Skills: Make sure to highlight your previous management experience in the betting industry. We want to see how you've led teams and improved shop performance, so don’t hold back on those achievements!
Customer Service is Key: Since this role is all about fostering a welcoming environment, share specific examples of how you've provided excellent customer service. We love hearing about those moments when you went above and beyond for customers!
Be Personable: Building rapport with colleagues and clients is crucial. Use your application to showcase your personality and how you connect with others. We’re looking for someone who can create a friendly atmosphere in our shops!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Betfred Group
✨Know Your Betting Industry
Make sure you brush up on your knowledge of the betting industry, especially trends and regulations. Being able to discuss recent developments or responsible gambling practices will show that you're not just a manager but someone who genuinely cares about the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service. Think about situations where you turned a negative experience into a positive one. This will demonstrate your ability to foster a welcoming environment for customers.
✨Demonstrate Leadership Experience
Be ready to talk about your management style and how you've successfully led teams in the past. Highlight specific instances where you motivated your team or improved shop performance, as this is crucial for the Shop Manager role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the company's approach to customer experience or how they promote responsible gambling. This shows your genuine interest in the role and the company’s values.
