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For Companies At a Glance
- Tasks: Enhance customer experiences and promote responsible gambling in a dynamic retail environment.
- Company: Major UK bookmaker with a focus on customer satisfaction and sports enthusiasm.
- Benefits: Bonuses, pension contributions, mental health support, and structured training programmes.
- Why this job: Join a passionate team and make a difference in the exciting world of sports betting.
- Qualifications: Outstanding customer service skills and a love for sports.
- Other info: Flexible full-time and part-time roles available with great career development.
The predicted salary is between 28800 - 43200 £ per year.
A major bookmaker in the UK is seeking Assistant Sales Managers to enhance customer experiences and ensure responsible gambling practices. The ideal candidates will have outstanding customer service skills and a passion for sports.
Full-time and part-time opportunities are available with a structured training program. Employees benefit from bonuses, pension contributions, and mental health support, fostering a rewarding work environment.
Retail Betting & Customer Experience Pro in Leek employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Betting & Customer Experience Pro in Leek
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in enhancing customer experiences.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face in retail betting. This will boost your confidence and prepare you for those tricky questions during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. They can provide insider tips and might even refer you, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Retail Betting & Customer Experience Pro in Leek
Some tips for your application 🫡
Show Your Passion for Sports: When you're writing your application, let your love for sports shine through! We want to see how your enthusiasm can enhance customer experiences and contribute to our team.
Highlight Customer Service Skills: Make sure to showcase any previous experience in customer service. We value outstanding customer service skills, so share examples of how you've gone above and beyond for customers in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. We appreciate candidates who take the extra step to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Betfred Group
✨Know Your Sports
Brush up on your sports knowledge before the interview. Being able to discuss recent games, player stats, and betting trends will show your passion for the industry and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of specific examples from your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've handled challenging situations.
✨Understand Responsible Gambling
Familiarise yourself with responsible gambling practices. Be ready to discuss how you would promote these values in your role, as this is crucial for the company’s ethos and customer trust.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the training programme or how the company supports employee well-being. This shows your genuine interest in the role and the company culture.
