Customer Service & Betting Sales Associate in Leeds
Customer Service & Betting Sales Associate

Customer Service & Betting Sales Associate in Leeds

Leeds Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide excellent customer service and process bets while engaging with clients.
  • Company: Leading UK bookmaker with a focus on responsible gambling.
  • Benefits: Bonuses, pension contributions, mental health support, and structured training.
  • Why this job: Join a welcoming team and enhance customer experiences in a dynamic environment.
  • Qualifications: Enthusiasm for customer service and a passion for betting.
  • Other info: Full and part-time roles available with great career development opportunities.

The predicted salary is between 24000 - 36000 Β£ per year.

A leading bookmaker in the UK is seeking enthusiastic individuals to join their retail teams as Assistant Sales Managers. You will enhance customer experiences by providing excellent service, processing bets, and engaging with clients.

Full and part-time opportunities are available, offering a structured training program and a range of benefits including bonuses, pension contributions, and mental health support.

Join a team dedicated to responsible gambling and creating a welcoming environment for all customers.

Customer Service & Betting Sales Associate in Leeds employer: Betfred Group

As a leading bookmaker in the UK, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. Our structured training programmes equip you with the skills needed to excel in your role, while our commitment to responsible gambling ensures a supportive environment for both staff and customers. With competitive benefits including bonuses, pension contributions, and mental health support, joining our team means being part of a dynamic organisation that values your contributions and encourages your professional development.
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Contact Detail:

Betfred Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Service & Betting Sales Associate in Leeds

✨Tip Number 1

Get to know the company! Research their values and what they stand for, especially around responsible gambling. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or engage with clients. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills in the interview.

✨Tip Number 3

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which can really boost your chances of landing that job.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us, making your job search smoother and more efficient.

We think you need these skills to ace Customer Service & Betting Sales Associate in Leeds

Customer Service Skills
Sales Skills
Communication Skills
Engagement Skills
Attention to Detail
Teamwork
Problem-Solving Skills
Adaptability
Knowledge of Betting Processes
Time Management
Empathy
Conflict Resolution

Some tips for your application 🫑

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about enhancing customer experiences and engaging with clients.

Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. We’re looking for individuals who can process bets and provide excellent service, so showcase any related experience you have!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Betfred Group

✨Know the Company Inside Out

Before your interview, do some homework on the bookmaker. Understand their values, mission, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.

✨Show Your Enthusiasm for Customer Service

As a Customer Service & Betting Sales Associate, your passion for helping customers is key. Be ready to share examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your commitment to enhancing customer experiences.

✨Prepare for Common Questions

Expect questions about handling difficult customers or processing bets accurately. Think of specific scenarios from your past experiences that showcase your problem-solving skills and attention to detail. Practising these responses can boost your confidence.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or how they promote responsible gambling. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Customer Service & Betting Sales Associate in Leeds
Betfred Group
Location: Leeds

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