At a Glance
- Tasks: Provide excellent customer service and process bets while engaging with clients.
- Company: Leading UK bookmaker with a focus on responsible gambling.
- Benefits: Bonuses, pension contributions, mental health support, and structured training.
- Why this job: Join a welcoming team and enhance customer experiences in a dynamic environment.
- Qualifications: Enthusiasm for customer service and a passion for betting.
- Other info: Full and part-time roles available with great career development opportunities.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading bookmaker in the UK is seeking enthusiastic individuals to join their retail teams as Assistant Sales Managers. You will enhance customer experiences by providing excellent service, processing bets, and engaging with clients.
Full and part-time opportunities are available, offering a structured training program and a range of benefits including bonuses, pension contributions, and mental health support.
Join a team dedicated to responsible gambling and creating a welcoming environment for all customers.
Customer Service & Betting Sales Associate in Leeds employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service & Betting Sales Associate in Leeds
β¨Tip Number 1
Get to know the company! Research their values and what they stand for, especially around responsible gambling. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or engage with clients. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills in the interview.
β¨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which can really boost your chances of landing that job.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, youβll have access to all the latest opportunities and updates directly from us, making your job search smoother and more efficient.
We think you need these skills to ace Customer Service & Betting Sales Associate in Leeds
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about enhancing customer experiences and engaging with clients.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. Weβre looking for individuals who can process bets and provide excellent service, so showcase any related experience you have!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why youβd be a great fit for our team.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at Betfred Group
β¨Know the Company Inside Out
Before your interview, do some homework on the bookmaker. Understand their values, mission, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
β¨Show Your Enthusiasm for Customer Service
As a Customer Service & Betting Sales Associate, your passion for helping customers is key. Be ready to share examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your commitment to enhancing customer experiences.
β¨Prepare for Common Questions
Expect questions about handling difficult customers or processing bets accurately. Think of specific scenarios from your past experiences that showcase your problem-solving skills and attention to detail. Practising these responses can boost your confidence.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the training programme, team dynamics, or how they promote responsible gambling. This shows your genuine interest in the role and helps you assess if itβs the right fit for you.