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- Tasks: Lead and develop a team while ensuring top-notch customer service in our retail shops.
- Company: Join Betfred, a world-renowned bookmaker with a rich history and innovative spirit.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Why this job: Be part of a dynamic team that shapes the betting experience for customers.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Contribute to local communities while working in a fun and engaging atmosphere.
The predicted salary is between 28800 - 48000 £ per year.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967, we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you...
Responsibilities:
- Our shops are at the heart of our business, and they all play a key part in their local community.
- As a retail colleague, you will play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines.
- Day-to-day, you will be responsible for leading and developing a team of retail colleagues in the absence of the Shop Manager, whilst delivering the highest possible retail standards and excellent customer service.
- You will become an expert in betting and make sure our customers enjoy our products and services responsibly.
- Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our ‘Think 25’ policy is always followed.
Deputy Sales Manager in Kent employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Sales Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Betfred's journey and values, so you can show how you fit into their story. Tailor your answers to reflect their commitment to customer service and community.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your experience in leading teams and delivering excellent customer service, as these are key for the Deputy Sales Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Betfred family and contributing to their innovative journey.
We think you need these skills to ace Deputy Sales Manager in Kent
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the betting industry and customer service. Share any relevant experiences that highlight your love for retail and how you can contribute to our mission of providing the ultimate betting experience.
Tailor Your CV: Make sure your CV is tailored to the Deputy Sales Manager role. Highlight your leadership skills and any experience in developing teams, as well as your understanding of retail standards and customer service excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific examples from your past that demonstrate your ability to lead a team and create a welcoming environment for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Betfred Group
✨Know Your Betting Basics
Make sure you brush up on your knowledge of betting and gaming. Understand the different types of bets, odds, and how they work. This will not only show your enthusiasm for the role but also demonstrate that you're ready to engage with customers effectively.
✨Showcase Your Leadership Skills
As a Deputy Sales Manager, you'll be leading a team in the absence of the Shop Manager. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to motivate others and maintain high retail standards.
✨Emphasise Customer Service
Betfred prides itself on excellent customer service. Be ready to discuss how you would create a warm and welcoming environment for customers. Think of specific instances where you've gone above and beyond to ensure customer satisfaction.
✨Understand Social Responsibility
Familiarise yourself with Betfred's commitment to responsible betting. Be prepared to discuss how you would implement the 'Think 25' policy and ensure customers are betting within their means. Showing that you value social responsibility will resonate well with the interviewers.