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- Tasks: Engage with customers and process bets in a lively retail environment.
- Company: Leading bookmaker in Harrogate with a focus on customer experience.
- Benefits: Bonuses, pension contributions, mental health support, and structured training.
- Why this job: Join a dynamic team and enhance customer experiences in a fun atmosphere.
- Qualifications: Strong customer service skills and flexibility in working hours.
- Other info: Commitment to responsible gambling and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
A leading bookmaker in Harrogate is seeking an enthusiastic Assistant Sales Manager to enhance customer experiences. The role involves processing bets, engaging with customers, and ensuring a welcoming environment.
Strong customer service skills and the ability to work flexible hours are essential. This position offers structured training and a variety of rewards including bonuses, pension contributions, and mental health support.
Join a dynamic team dedicated to responsible gambling practices and inclusion.
Retail Betting Assistant: Customer Service & Promotions in Harrogate employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Betting Assistant: Customer Service & Promotions in Harrogate
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about their approach to customer service.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to get comfortable with handling different customer scenarios. This will help you shine during any interviews.
✨Tip Number 3
Be ready to showcase your flexibility! Since the job requires working varied hours, prepare examples of how you've successfully adapted to changing schedules in the past.
✨Tip Number 4
Don’t forget to highlight your enthusiasm for responsible gambling! Show that you understand its importance and are committed to promoting a safe betting environment when you chat with potential employers.
We think you need these skills to ace Retail Betting Assistant: Customer Service & Promotions in Harrogate
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about enhancing customer experiences and engaging with them in a positive way.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve processed bets or worked in a similar environment, as this will show us you’re a great fit for the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Betfred Group
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of betting processes and terminology. Familiarise yourself with how bets are placed and the different types of promotions offered by bookmakers. This will show your enthusiasm for the role and help you engage confidently with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or enhanced a customer's experience. This will demonstrate your ability to create a welcoming environment, which is crucial for the role.
✨Flexibility is Key
Since the job requires flexible hours, be ready to discuss your availability openly. Highlight any previous roles where you adapted to changing schedules or worked during peak times. This shows that you're committed and can handle the demands of the position.
✨Embrace the Company Culture
Research the bookmaker's values, especially their commitment to responsible gambling and inclusion. Be prepared to discuss how you align with these values and how you can contribute to a positive team dynamic. This will help you stand out as a candidate who fits well within their culture.
