At a Glance
- Tasks: Engage with customers, process bets, and create a welcoming atmosphere.
- Company: Leading betting company in Folkestone focused on customer experience.
- Benefits: Part-time or full-time roles, bonuses, and structured training.
- Why this job: Join us to enhance customer experiences and promote responsible gambling.
- Qualifications: Outstanding customer service skills and a willingness to learn.
- Other info: Supportive environment with opportunities for growth.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading betting company in Folkestone is seeking an Assistant Sales Manager to enhance customer experiences. You will work in our retail teams, processing bets, engaging with customers, and maintaining a welcoming environment.
A successful candidate will have outstanding customer service skills and be eager to learn. This position offers part-time or full-time opportunities, bonuses, and a structured training program.
Join us in promoting responsible gambling and creating a supportive environment.
Customer Service & Betting Sales Associate in Folkestone employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service & Betting Sales Associate in Folkestone
β¨Tip Number 1
Get to know the company! Research their values and what they stand for, especially around responsible gambling. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or promote a product. Role-playing these situations can really boost your confidence and prepare you for real-life interactions.
β¨Tip Number 3
Dress the part! When you go for an interview, make sure you look smart and professional. First impressions matter, and looking the part shows that you take the opportunity seriously.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service & Betting Sales Associate in Folkestone
Some tips for your application π«‘
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and what makes you a great fit for enhancing their experiences.
Be Eager to Learn: In your written application, express your enthusiasm for learning and growing within the role. We love candidates who are keen to develop their skills and contribute to our team!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities of processing bets and maintaining a welcoming environment. It shows us youβre genuinely interested!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the position. We canβt wait to hear from you!
How to prepare for a job interview at Betfred Group
β¨Know the Company Inside Out
Before your interview, do some homework on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only impress the interviewer but also help you tailor your answers to align with their goals.
β¨Showcase Your Customer Service Skills
Since this role is all about enhancing customer experiences, be ready to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to help a customer or resolved a tricky issue.
β¨Demonstrate Your Eagerness to Learn
The job description mentions a desire for candidates who are eager to learn. Be prepared to discuss how you approach learning new skills or adapting to new environments. Share any relevant training or experiences that highlight your commitment to personal growth.
β¨Emphasise Responsible Gambling
As part of promoting responsible gambling, itβs crucial to show that you understand its importance. Familiarise yourself with the principles of responsible gambling and be ready to discuss how you would contribute to creating a supportive environment for customers.