At a Glance
- Tasks: Engage with customers, process bets, and create a welcoming atmosphere.
- Company: Leading betting company in Folkestone focused on customer experience.
- Benefits: Part-time or full-time roles, bonuses, and structured training provided.
- Why this job: Join a dynamic team and enhance customer experiences in a fun environment.
- Qualifications: Outstanding customer service skills and a willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
A leading betting company in Folkestone is seeking an Assistant Sales Manager to enhance customer experiences. The successful candidate will process bets, engage with customers, and maintain a welcoming environment.
This role offers part-time or full-time opportunities, bonuses, and structured training. Candidates should have outstanding customer service skills and a willingness to learn, contributing to responsible gambling initiatives and creating a supportive environment.
Betting Retail Associate — Customer Service & Sales in Folkestone employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Retail Associate — Customer Service & Sales in Folkestone
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in enhancing customer experiences.
✨Tip Number 2
Practice your customer engagement skills. Role-play with friends or family to simulate real-life scenarios you might face as a Betting Retail Associate. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Betting Retail Associate — Customer Service & Sales in Folkestone
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your outstanding customer service skills in your application. We want to see how you've engaged with customers in the past and created welcoming environments, as this is key for the role.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Betting Retail Associate position. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Express Your Willingness to Learn: We value candidates who are eager to learn and grow. In your application, share examples of how you’ve embraced new challenges or training opportunities in the past. This shows us you’re ready to contribute to our structured training initiatives.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get you on the path to joining our team!
How to prepare for a job interview at Betfred Group
✨Know the Betting Landscape
Familiarise yourself with the basics of betting and the specific offerings of the company. Understanding different types of bets and how they work will show your enthusiasm for the role and help you engage confidently with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your ability to enhance customer experiences.
✨Emphasise Your Willingness to Learn
Express your eagerness to learn about responsible gambling initiatives and the company's training programmes. Highlight any previous experiences where you adapted quickly to new information or processes, showing that you're ready to grow in the role.
✨Create a Welcoming Atmosphere
During the interview, convey your understanding of the importance of a welcoming environment. Discuss how you would engage with customers and create a positive atmosphere, which is crucial for a betting retail associate.