At a Glance
- Tasks: Enhance customer experiences by processing bets and attending to queries.
- Company: Prominent bookmaker in Exeter with a diverse team.
- Benefits: Bonuses, pension contributions, mental health support, and flexible hours.
- Why this job: Join a fulfilling environment and make a real difference in customer service.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Full or part-time opportunities available.
The predicted salary is between 24000 - 36000 £ per year.
A prominent bookmaker in Exeter is looking for an Assistant Sales Manager who will enhance customers' experiences through outstanding service and product knowledge. The ideally suited candidate will be responsible for processing bets, attending to customer queries, and supporting promotional events.
We offer full or part-time opportunities, and you will be rewarded with various benefits including bonuses, pension contributions, and mental health support. Join our diverse team and thrive in a fulfilling environment.
Customer Service & Betting Sales Associate in Exeter employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Betting Sales Associate in Exeter
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in enhancing customer experiences.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or during networking events, be ready to explain how your skills can boost their sales and customer satisfaction. Confidence is key!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After any interaction, drop a quick thank-you email or message. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to showcase your skills and passion for customer service. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Customer Service & Betting Sales Associate in Exeter
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our focus on enhancing customer experiences.
Highlight Your Product Knowledge: Make sure to mention any experience you have with betting or similar products. We want to know that you can engage with our customers confidently, so don’t shy away from showcasing your knowledge in your written application.
Tailor Your Application: Take a moment to customise your application for the role. Use keywords from the job description, like 'customer queries' and 'promotional events', to show us that you understand what we’re looking for and how you fit into the picture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Betfred Group
✨Know Your Products
Make sure you have a solid understanding of the betting products and services offered by the company. Familiarise yourself with common betting terms and how different types of bets work. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Customer Service Focus
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer. Highlighting your ability to handle queries and resolve issues will demonstrate that you can enhance the customer experience, which is key for this role.
✨Show Enthusiasm for Promotions
Since the role involves supporting promotional events, be ready to share ideas on how you could contribute to these initiatives. Research any current promotions the company has and think about how you could engage customers effectively. Showing enthusiasm for their marketing efforts can set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.