At a Glance
- Tasks: Engage with customers, process bets, and support exciting promotional events.
- Company: A well-established betting company with a focus on customer experience.
- Benefits: Flexible hours, financial perks, and a supportive work culture.
- Why this job: Join a dynamic team and enhance customer experiences in a fun environment.
- Qualifications: Must be 18+, with great customer service skills and a desire to learn.
- Other info: Full or part-time roles available for career growth.
The predicted salary is between 24000 - 36000 Β£ per year.
A well-established betting company is seeking a passionate and dedicated Assistant Sales Manager to enhance customer experiences in retail. You will engage with customers, process bets, support promotional events, and maintain the store environment.
The ideal candidate is 18+ with outstanding customer service skills and a willingness to learn. The role offers full or part-time opportunities, financial benefits, and a supportive work culture to help you thrive in your career.
Retail Betting Assistant: Customer Service & Promotions in Eastleigh employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Betting Assistant: Customer Service & Promotions in Eastleigh
β¨Tip Number 1
Get to know the company! Research their values, recent promotions, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable handling different customer scenarios. This will boost your confidence and prepare you for real-life interactions during the interview.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the betting industry. Building relationships can give you insider tips and even lead to referrals.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Betting Assistant: Customer Service & Promotions in Eastleigh
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the betting industry shine through. We want to see that youβre genuinely excited about enhancing customer experiences and engaging with them.
Highlight Customer Service Skills: Make sure to emphasise any previous experience you have in customer service. We love candidates who can demonstrate their ability to connect with customers and create a welcoming environment.
Tailor Your Application: Donβt just send out a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. It shows us youβre serious about the role.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates during the process.
How to prepare for a job interview at Betfred Group
β¨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, recent promotions, and customer service approach. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This is crucial for a role focused on enhancing customer experiences.
β¨Be Ready for Role-Play Scenarios
In interviews for customer-facing roles, you might be asked to role-play a scenario with a customer. Practice handling common situations, like processing bets or addressing customer complaints, to demonstrate your problem-solving skills and confidence.
β¨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team culture, training opportunities, or upcoming promotions. This shows your genuine interest in the role and helps you assess if itβs the right fit for you.