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For Companies At a Glance
- Tasks: Engage with customers, process bets, and create a welcoming atmosphere in retail shops.
- Company: Leading UK bookmaker dedicated to enhancing customer experiences.
- Benefits: Structured training, flexible hours, and a focus on responsible gambling.
- Why this job: Join a dynamic team and make a difference in customer service and betting sales.
- Qualifications: Strong customer service skills and flexibility in working hours.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK bookmaker is seeking an Assistant Sales Manager to enhance customer experiences in their retail shops.
Responsibilities include:
- Processing bets
- Engaging with customers about products
- Maintaining a welcoming environment
Candidates should have strong customer service skills and the ability to work a flexible schedule. The company offers a structured training program and is committed to supporting its staff with various benefits and a focus on responsible gambling.
Customer Service & Betting Sales Associate in Eastbourne employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Betting Sales Associate in Eastbourne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the bookmaker's values and their approach to customer service. This will help you tailor your responses and show that you're genuinely interested in enhancing customer experiences.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle various situations during the interview.
✨Tip Number 3
Show off your flexibility! Since the job requires a flexible schedule, be ready to discuss your availability and willingness to work different shifts. Highlight any previous experience where you've adapted to changing schedules.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team and ready to dive into the structured training program we offer.
We think you need these skills to ace Customer Service & Betting Sales Associate in Eastbourne
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've engaged with customers in the past and how you can bring that positive energy to our retail shops.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role of Customer Service & Betting Sales Associate. Mention specific responsibilities from the job description and how your skills match them.
Be Flexible and Open: Since the role requires a flexible schedule, let us know about your availability in your application. We appreciate candidates who are willing to adapt and work different shifts to enhance our customers' experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Betfred Group
✨Know Your Betting Basics
Before heading into the interview, brush up on your knowledge of betting products and services. Familiarise yourself with common terms and processes, as this will show your enthusiasm for the role and help you engage confidently with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you turned a negative experience into a positive one or went above and beyond for a customer. This will demonstrate your ability to enhance customer experiences, which is key for this role.
✨Flexibility is Key
Since the job requires a flexible schedule, be ready to discuss your availability openly. Highlight any previous roles where you adapted to changing schedules or worked varied hours. This shows that you're committed and can handle the demands of the position.
✨Emphasise Teamwork and Environment
The company values a welcoming environment, so be prepared to talk about how you contribute to a positive team atmosphere. Share stories about collaborating with colleagues or creating a friendly space for customers, as this aligns perfectly with their focus on responsible gambling and customer satisfaction.
